Search found 3 matches

by sunflower36002
Fri May 10, 2024 3:38 am
Forum: General OptiTrack Support
Topic: Active base station - how to know if firmware is compatible
Replies: 2
Views: 5952

Re: Active base station - how to know if firmware is compatible

Hi William,

To ensure compatibility, check the manufacturer's website for firmware updates or contact support for guidance. Not all base stations may support firmware updates, so confirming with the manufacturer is key.
by sunflower36002
Thu May 02, 2024 9:46 pm
Forum: SmartNAV Support
Topic: Windows 11 Pro doesn't recognice TrackIR.
Replies: 7
Views: 16661

Re: Windows 11 Pro doesn't recognice TrackIR.

After upgrading to Windows 11 Pro, my TrackIR device isn't recognized despite proper installation. I've tried troubleshooting steps like updating drivers and compatibility mode, but still encounter the "Unknown USB Device" error. Any assistance or insights on resolving this issue would be ...