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Yes, but it makes no difference.

No.

And when the software is running and the screen freezes the lights of the smartnav hardware turn off.

Only while Smartnav is running.

No, the screen remains completely frozen. The computer and smartnav don't react to any comands.

Nothing

yes

desktop

Avira AntiVir and ZoneAlarm

no

I turned off the power save feature for the USB ports, but the screen still freezes.

Windows XP SP3

directly cennected

3.20.037

It seems to occur completly random, not connected with a special activity. Sometimes it occurs when I'm comletely inactiv.

I have a problem. When smartnav 4 is running sometimes the screen freezes, only restarting the computer helps. This happens up to 4 times a day. What can I do?
(I don't use Windowblinds)