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I have started getting the same erratic behavior it's like there is a small light reflection where the green dot stays on. The status keeps jumping between tracking and no data.
Were you able to fix Aldens' problem or should I submit a ticket?

Thank you for the info.

I like using the SmartNav with the Sipp & Puff attachment from
Broadened Horizons

I'm a Quadriplegic I use the SmartNav 4 with a sip & puff attachment I have no movement below my shoulders I have ok head movement side to side and up and down. Is the TrackIR something you would recommend for gaming that I could use or not?

I want to use the TrackIR software with the Smartnav 4EG camera but can't get it to work or does it? After I close my Smartnav software I start the TrackIR software but I can't get the mouse to move is there some setup or configuration I'm not doing?

If you want to use the Windows 7 keyboard open the keyboard click on the options key at the bottom click on control weather the on-screen keyboard starts when I logon then check the On-Screen keyboard box and now when windows starts the keyboard will automatically start or it does for me.