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i figured it out, its the driver signatures thats been causing the problem for both win7 and win8 but now its working. Thanks for replying.

<t>Hello,<br/> <br/> I just got the TrackIr 5 and I tried installing it on two different computers(both win7 and win8) I installed the latest software from the web site and after that I tried plugging the usb but it did not work on both of them. When I open the software it says that Device not detec...