Search found 3 matches

by beanssprout
Thu Aug 30, 2012 3:56 pm
Forum: TrackClip Pro
Topic: Head Clip Pro Broke..
Replies: 5
Views: 5174

Re: Head Clip Pro Broke..

I contacted customer support and they have taken action a new piece is on its way. I asked myself.. (Already?! That fast?!)

Not sure who processed my request but I really do appreciate it!

Thank You so much! Looking forward on receiving my new head clip soon!
by beanssprout
Wed Aug 29, 2012 8:06 pm
Forum: TrackClip Pro
Topic: Head Clip Pro Broke..
Replies: 5
Views: 5174

Re: Head Clip Pro Broke..

Thanks Mike, I will e-mail them now.
by beanssprout
Wed Aug 29, 2012 5:19 pm
Forum: TrackClip Pro
Topic: Head Clip Pro Broke..
Replies: 5
Views: 5174

Head Clip Pro Broke..

<t>Hi Guys,<br/> <br/> I do not have a full understand on how the warranty works but I totally understand that this is my fault. I accidentally hit the clip pro with my hand and broke the part where the lights are. so now its hanging out with the wire. Basically the product is usable with a duct tap...