I contacted customer support and they have taken action a new piece is on its way. I asked myself.. (Already?! That fast?!)
Not sure who processed my request but I really do appreciate it!
Thank You so much! Looking forward on receiving my new head clip soon!
Search found 3 matches
- Thu Aug 30, 2012 3:56 pm
- Forum: TrackClip Pro
- Topic: Head Clip Pro Broke..
- Replies: 5
- Views: 5174
- Wed Aug 29, 2012 8:06 pm
- Forum: TrackClip Pro
- Topic: Head Clip Pro Broke..
- Replies: 5
- Views: 5174
Re: Head Clip Pro Broke..
Thanks Mike, I will e-mail them now.
- Wed Aug 29, 2012 5:19 pm
- Forum: TrackClip Pro
- Topic: Head Clip Pro Broke..
- Replies: 5
- Views: 5174
Head Clip Pro Broke..
<t>Hi Guys,<br/> <br/> I do not have a full understand on how the warranty works but I totally understand that this is my fault. I accidentally hit the clip pro with my hand and broke the part where the lights are. so now its hanging out with the wire. Basically the product is usable with a duct tap...