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Yes, I was previously running Windows 7. And yes, I have tried installing in compatibility mode for Windows XP (Service Pack 3) with the same result.

<t>When installing IBM ViaVoice after having installed SmartNAV, ViaVoice setup goes normally until it hovers while "Creating a default user ..." at 96%, eventually returning the following error: "Creating a new user default_user_not_found failed." After clicking ok, it then says "Creating a new use...