Search found 4 matches

by tickerice
Tue Nov 29, 2016 8:13 am
Forum: SmartNAV Support
Topic: Intermittant SmartNav with Windows 8.1
Replies: 5
Views: 5030

Re: Intermittant SmartNav with Windows 8.1

I'm spending an hour at least each time she wants to use her computer to get the SmartNav to connect. We really need a fix for this. We have been customers for over 10 years and it's really time we get this recurring issue fixed. This is her only means of communication and its critical for her.
by tickerice
Mon Nov 28, 2016 11:43 am
Forum: SmartNAV Support
Topic: Intermittant SmartNav with Windows 8.1
Replies: 5
Views: 5030

Re: Intermittant SmartNav with Windows 8.1

I completed a ticket, although it is not showing on my open tickets list,, I assume that it will eventually. Thank you for your help.
by tickerice
Mon Nov 28, 2016 11:17 am
Forum: SmartNAV Support
Topic: Intermittant SmartNav with Windows 8.1
Replies: 5
Views: 5030

Re: Intermittant SmartNav with Windows 8.1

Hi Mike. I've spoken with you before. Yes, I will create a ticket. In addition, I was looking through the forum an came across this post from a year or so ago from another user. This perfectly describes the problem we are having even down to the buying of multiple cameras over the years. ]SmartNav w...
by tickerice
Mon Feb 24, 2014 8:09 am
Forum: SmartNAV Support
Topic: Intermittant SmartNav with Windows 8.1
Replies: 5
Views: 5030

Intermittant SmartNav with Windows 8.1

My wife has used SmartNav products for years. She is a quadriplegic and completely relies on your product to communicate. We recently got her a new laptop that has windows 8.1. We loaded the newest SmartNav software successfully but have been experiencing intermittent functioning of the SmartNav cam...