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Hello joe.fz, Thanks for reaching out to the community regarding this question. 100+ rigid body tracking is possible with the correct setup. First, you may want to verify some settings in the rigid body properties and reconstruction settings. "Enhance Performance" should be enabled on every rigid bo...

Hello jameshlin, Thanks for reaching out to the community regarding your installation question. Unfortunately, we do not support installing multiple versions of Motive on the same machine, and there is currently no way around this limitation. You could try installing a virtual machine with one of th...

Hello boriswillis, Thanks for reaching out to the community regarding your ground plane issue. You may want to check our online documentation dealing with the Calibration Squares , to determine if you have a legacy L-Frame / Calibration Square. If you are using a legacy device, the coordinate system...

Hi BrunoMartelli, If you purchased the Active Tags and the Base Station together, these are usually programmed with the same Channel and PAN ID. If you need to verify this, you can reach out to Support directly. You may want to verify that you have the system configured as per the Active Marker Trac...

Motive 2.1.1 is now available With an expanded feature set and redesigned user interface, Motive 2.1 advances it’s precision human and object tracking capabilities across VR, animation, movement sciences and robotics applications. Notable new features include: Improved six rigid body skeleton solve...

Motive 2.1.1 is now available With an expanded feature set and redesigned user interface, Motive 2.1 advances it’s precision human and object tracking capabilities across VR, animation, movement sciences and robotics applications. Notable new features include: Improved six rigid body skeleton solve...

Hi kimtae55, Motive's Status Panel provides information for the residual and processing times. You will typically find that these remain low as long as the calibration result was good. I hope this helps, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalpoint.com supp...

Hello BrunoMartelli, Thanks for reaching out to the community regarding your skeleton creation troubles. It is hard to say what could be happening without seeing the data. Would you be able to send a recording (.tak) of the T-Pose to our support team? This would allow us to do some testing on our en...

Hello Dsong, Thanks for reaching out to the community regarding your use case. The Camera SDK only gives access to the 2D camera images, and will not provide any kind of 6 DOF tracking. When using the Camera SDK, it is necessary to develop your own calibration and tracking algorithms. You may be int...

Hi Yuting,

If you are still struggling with this, could you please share a Take with our Support team for us to look at?

Thanks,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com