Search found 480 matches

by steven.andrews
Fri Feb 15, 2019 12:50 pm
Forum: Motive
Topic: Maximum of rigidbodies
Replies: 1
Views: 43

Re: Maximum of rigidbodies

Hello joe.fz, Thanks for reaching out to the community regarding this question. 100+ rigid body tracking is possible with the correct setup. First, you may want to verify some settings in the rigid body properties and reconstruction settings. "Enhance Performance" should be enabled on every rigid bo...
by steven.andrews
Fri Feb 08, 2019 5:23 pm
Forum: Motive
Topic: Installing Multiple Versions of Motive
Replies: 1
Views: 63

Re: Installing Multiple Versions of Motive

Hello jameshlin, Thanks for reaching out to the community regarding your installation question. Unfortunately, we do not support installing multiple versions of Motive on the same machine, and there is currently no way around this limitation. You could try installing a virtual machine with one of th...
by steven.andrews
Wed Jan 23, 2019 2:50 pm
Forum: General OptiTrack Support
Topic: capture volume upside down
Replies: 1
Views: 139

Re: capture volume upside down

Hello boriswillis, Thanks for reaching out to the community regarding your ground plane issue. You may want to check our online documentation dealing with the Calibration Squares , to determine if you have a legacy L-Frame / Calibration Square. If you are using a legacy device, the coordinate system...
by steven.andrews
Wed Jan 23, 2019 2:33 pm
Forum: Motive
Topic: Cant get active markers to work
Replies: 2
Views: 214

Re: Cant get active markers to work

Hi BrunoMartelli, If you purchased the Active Tags and the Base Station together, these are usually programmed with the same Channel and PAN ID. If you need to verify this, you can reach out to Support directly. You may want to verify that you have the system configured as per the Active Marker Trac...
by steven.andrews
Wed Jan 23, 2019 2:03 pm
Forum: Motive
Topic: Motive 2.1.1 is now available
Replies: 0
Views: 75

Motive 2.1.1 is now available

Motive 2.1.1 is now available With an expanded feature set and redesigned user interface, Motive 2.1 advances it’s precision human and object tracking capabilities across VR, animation, movement sciences and robotics applications. Notable new features include: Improved six rigid body skeleton solve...
by steven.andrews
Wed Jan 23, 2019 1:58 pm
Forum: Announcements
Topic: Motive 2.1.1 is now available
Replies: 0
Views: 260

Motive 2.1.1 is now available

Motive 2.1.1 is now available With an expanded feature set and redesigned user interface, Motive 2.1 advances it’s precision human and object tracking capabilities across VR, animation, movement sciences and robotics applications. Notable new features include: Improved six rigid body skeleton solve...
by steven.andrews
Tue Jan 22, 2019 12:45 pm
Forum: Motive
Topic: Sample speed test for optitrack streaming
Replies: 1
Views: 168

Re: Sample speed test for optitrack streaming

Hi kimtae55, Motive's Status Panel provides information for the residual and processing times. You will typically find that these remain low as long as the calibration result was good. I hope this helps, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalpoint.com supp...
by steven.andrews
Tue Jan 22, 2019 12:28 pm
Forum: Motive
Topic: 'Unable to find Skeleton' Markers 6 Rigidbody
Replies: 2
Views: 193

Re: 'Unable to find Skeleton' Markers 6 Rigidbody

Hello BrunoMartelli, Thanks for reaching out to the community regarding your skeleton creation troubles. It is hard to say what could be happening without seeing the data. Would you be able to send a recording (.tak) of the T-Pose to our support team? This would allow us to do some testing on our en...
by steven.andrews
Wed Jan 09, 2019 11:18 am
Forum: Camera SDK
Topic: can I get the data of rigid body without use Motive but only use the camera SDK?
Replies: 1
Views: 131

Re: can I get the data of rigid body without use Motive but only use the camera SDK?

Hello Dsong, Thanks for reaching out to the community regarding your use case. The Camera SDK only gives access to the 2D camera images, and will not provide any kind of 6 DOF tracking. When using the Camera SDK, it is necessary to develop your own calibration and tracking algorithms. You may be int...
by steven.andrews
Mon Jan 07, 2019 1:19 pm
Forum: Motive
Topic: reconstruction & autolabel not yielding 3d data
Replies: 1
Views: 149

Re: reconstruction & autolabel not yielding 3d data

Hi Yuting,

If you are still struggling with this, could you please share a Take with our Support team for us to look at?

Thanks,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com