forums.naturalpoint.com

Hello Lucie, Thanks for reaching out to the community regarding your VR streaming questions. Motive 1.9 is a little older, and there is always a possibility that something in the streaming protocol could have changed between then and the versions that began supporting our VR plugins. We try to maint...

Hi BrunoMartelli,

I do not know of any HP Reverb work in our pipeline currently. We are pretty set with the Vive, Vive Pro and Valve Index for now.

Thanks,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com

The OpenVR Driver will currently work with the Vive, Vive Pro and Valve Index. We did try to integrate the Oculus, but ran into issues with how they implemented their steamvr integration. Unfortunately, since we are not developing clips for the new models, we are not likely to continue pursuing Ocul...

Hi BrunoMartelli, Thank you for reaching out to the community regarding Oculus support in the Unreal plugin. We have deprecated Oculus support partially due to the ongoing maintenance burden; Oculus has a track record of breaking our integrations in ways we are not capable of fixing on our end. Ocul...

Hello shneidr518, Thank you for reaching out to the community regarding your export issue. I just tested with motive 2.2.0, and CSV export seems to be working correctly for me. Could you please reach out to our Support team directly, and share a copy of your take as well as a screenshot of your expo...

Hello Lightside, It sounds like the cameras have stopped working and may be in need of repair. Please feel free to reach out to us directly so we can issue an RMA. When doing this, please include the serial number for the cameras, and the steps you performed when troubleshooting. Thanks, Steven -- S...

Hi Joseph, You seem to be looking at the documentation for Motive 2.0, not 2.2. The rigid body refinement has been moved to the Builder pane. You can find the current walk-through here . If you continue to struggle with this, feel free to reach out to us directly and we will be happy to help. Cheers...

My pleasure Joseph! When setting the cameras, you usually want to lock down the aperture before focusing. Exposure settings, in Motive, could be adjusted later if you need to increase the light seen by the cameras. The wand size is really more about the size of the capture area. If you are capturing...

Thanks Orita, Motive 1.7.5 is quite old, and not something that was well documented. The status panel does not exist in that version, but I believe the residual may display somewhere at the bottom of Motive. If not, I am not sure where to find the information we are looking for. Best, Steven -- Stev...

Hi Joseph, This is an advanced property that should typically not be modified. This setting is specific to Unicast setups. Motive does not limit the throughput rate. However, we do set the socket option to non-blocking. This means when the Socket send buffer does not have enough space for the packet...