forums.naturalpoint.com

Hi RaveTZ, Audio recording in Motive relies on the Window's audio devices and settings. Things are typically configured in the Window's Sound Control Panel in advance, so the recording and playback settings will match. Unfortunately, there is no way to access or export the audio from a Take without ...

Hi artoo, Thanks for checking with us first. Running the software will still require an active license and the hardware the license is tied to. If you send the link directly to akrapolu that should be ok. Best, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalpoint.c...

Hi gj2000, This sounds like it may be a device issue, so we will likely need to inspect it. Since you have opened a ticket with our Support team we will work with you there for any further troubleshooting and repair. Thanks, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help....

Hi Fabio,

Thank you for the thoughtful gesture.

I updated the title for you.

Cheers,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com

Hi antithing, Thank you for reaching out to the community regarding your questions. We believe the images should be distorted when you receive them, but it sounds like that is not the case in your experience. The intrinsics supplied in the Camera SDK are estimates based on the camera model. We do no...

Hello Fabio, Thank you for reaching out to the community regarding your tracking difficulties. These types of issues are difficult to troubleshoot without seeing the data. If you would like some help, please feel free to reach out to our Support team directly. When you do, please share a recording (...

Hello Aurélien, Audio export is not possible in the current version of the batch processor, but this has been added for the upcoming Motive 3.0 We hope to release the new version before the end of the year. Cheers, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalpoi...

Hello Momin, Thank you for sharing your questions with the community. The .ttp file has been replaced with .motive files. You can find some more information on this in our documentation . If you need any more help, please feel free to reach out to our Support team directly. Best, Steven -- Steven An...

My pleasure petero1, When Motive shuts down it saves the current settings and calibration to the ProgramData folder. When it is launched, it restores the previous settings and calibration. C:\ProgramData\OptiTrack\MotiveProfile.motive C:\ProgramData\OptiTrack\Motive\System Calibration.cal Cheers, St...

Hi petero1, The calibration is separate from the profile. Loading a profile will not restore a previous calibration. You can learn more about the file types and what is saved in each, here . Best, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalpoint.com support@opt...