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I've tested in varying light levels and problem persists. I have however noticed the problem twice recently and resolved it with different methods each time. 1 Cause was a box fan nearby, must have been EMI. The other is my Fanatec Steering Wheel Controller. When i turn the TrackIR5 software on afte...

Hello and thank you for your customer service. I have a TrackIR SN: 121453 and most of the time i experience the sensors not being recognized then the camera box in the software fills with red horizontal lines. I use to be able to remedy this somehow but now i cant. Any suggestions?