Oh, lovely. Not even 3 months out of it :/MikeWitham wrote:braekyn,
It sounds like the hardware has failed. It is working enough to power the device, but not transmit any data to or from the PC. I believe that the device needs to be replaced.
Regards,
Search found 5 matches
- Mon Mar 16, 2015 2:28 pm
- Forum: TrackIR 5
- Topic: Track IR Camera Not Detected
- Replies: 11
- Views: 5618
Re: Track IR Camera Not Detected
- Sun Mar 15, 2015 3:56 am
- Forum: TrackIR 5
- Topic: Track IR Camera Not Detected
- Replies: 11
- Views: 5618
Re: Track IR Camera Not Detected
Borrowed a friends laptop - same issue.MikeWitham wrote:braekyn,
Do you have the ability to test this on a second PC to eliminate hardware problems?
Regards,
- Thu Mar 12, 2015 2:48 pm
- Forum: TrackIR 5
- Topic: Track IR Camera Not Detected
- Replies: 11
- Views: 5618
Re: Track IR Camera Not Detected
braekyn, The folder that the drivers should be in by default is: C:\Program Files (x86)\NaturalPoint\TrackIR5\USB Drivers x64\npusbio_x64. If it is not there, you may want to remove and re-install the TrackIR software. Regards, Yeah, I posted yesterday that I'd reinstalled and found them. It's stil...
- Tue Mar 10, 2015 2:30 pm
- Forum: TrackIR 5
- Topic: Track IR Camera Not Detected
- Replies: 11
- Views: 5618
Re: Track IR Camera Not Detected
Where are the drivers located? They aren't in the install folder.MikeWitham wrote:braekyn,
Are you able to go into the device manager and use the Update Driver Software option to point the device to the correct drivers?
Regards,
- Tue Mar 10, 2015 9:54 am
- Forum: TrackIR 5
- Topic: Track IR Camera Not Detected
- Replies: 11
- Views: 5618
Track IR Camera Not Detected
Hey, I previously had no issues with this, but went to start it up today, and the camera wouldn't turn on - no lights. Tried re-plugging it in, and I get a message saying that "This device is not recognized by windows". I tried reinstalling the software, using different USB ports, and noth...