Search found 10 matches

by TheIronGod
Mon Jul 24, 2017 6:50 pm
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Re: Software Corruption?

After having a friend help, I had to close the program once after a reinstall... without a powering down or restart of the PC. I never tried just closing it again after it opened because I can't open it again without physical help. Apparently, closing the program by clicking on the X (in Windows) is...
by TheIronGod
Wed Jun 07, 2017 12:26 am
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Re: Software Corruption?

I reinstalled video drivers but, no effect... and I'm not sure how to start a ticket.
by TheIronGod
Fri Jun 02, 2017 4:33 pm
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Re: Software Corruption?

Sounds like a good plan. It's gonna take me about a week because I have a lot of awesome stuff happening right now but I will comment here again after I attempt that, no matter the result. Thanks for being so "on it" all the time. This device changed my life.
by TheIronGod
Fri May 19, 2017 12:11 am
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Re: Software Corruption?

It does seem that way. One of my PCs just did a major update today but I haven't tested to see if the problem persists. I've been leaving my machines on for days on end to avoid the issue. Can you recommend a course of action, or...?
by TheIronGod
Tue May 16, 2017 8:48 pm
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Re: Software Corruption?

I'm now having this issue on 2 of my PCs, within a few days of each other.
by TheIronGod
Mon May 08, 2017 2:03 pm
Forum: SmartNAV Support
Topic: total war warhammer
Replies: 23
Views: 16539

Re: total war warhammer

So, my friends and I are starting a game company and we've actually been meaning to communicate with you about this issue and a few others, but I believe I can shed some light on this problem. I have issues using the dwell clicker with quite a few games (off the top of my head I can name Banished, R...
by TheIronGod
Mon May 08, 2017 1:23 pm
Forum: SmartNAV Support
Topic: Software Corruption?
Replies: 8
Views: 3506

Software Corruption?

So, Im having an issue with the software that I can't seem to resolve. I physically moved my PC to a new location and after I plugged everything back in, the program wouldn't open back up. No errors, and the light on the device would come on but stay red. I ran the repair option with the installer a...
by TheIronGod
Mon Aug 01, 2016 12:45 pm
Forum: SmartNAV Support
Topic: Windows10 Upgrade Fail
Replies: 2
Views: 1289

Re: Windows10 Upgrade Fail

Ok, my bad I guess? After the 3rd reset I attempted a 4th and then another reinstall out of sheer desperation. Everything worked and is still working perfectly. I can only chalk it up to the fickle will of Zeus.
by TheIronGod
Fri Jul 29, 2016 3:56 pm
Forum: SmartNAV Support
Topic: Windows10 Upgrade Fail
Replies: 2
Views: 1289

Windows10 Upgrade Fail

I was using Windows 7, and finally decided to go ahead with the free Windows 10 upgrade. My SmartNav device worked for about a half a second before it completely stopped working. The software opened up but didn't track my reflective dot. It gave me no error messages, it simply didn't track. The ligh...
by TheIronGod
Sat Jun 20, 2015 7:51 pm
Forum: SmartNAV Support
Topic: SmartNav wear and tear
Replies: 3
Views: 1459

Re: SmartNav wear and tear

I, too, just purchased my second unit because of the same problem. I didn't contact anybody because it was well past the warrantee. I got a second computer and was transferring the smartnav device between the two machines by unplugging it from the mini-usb port on the back of the device. After only ...