Search found 8 matches

by ZachBrockway
Mon Dec 04, 2017 1:18 pm
Forum: VR
Topic: [Unreal] HMD Rigidbody ID on OpittrackClientOrigin
Replies: 4
Views: 1702

Re: [Unreal] HMD Rigidbody ID on OpittrackClientOrigin

Hi yjh, thanks for your patience. I believe the explanation for the issue you're seeing is the fact that, internally, the HMD rigid body ID value is read and stored only once by the HMD plugin in response to the first call to FHeadMountedDisplay::OnStartGameFrame. It's possible you may be able to fi...
by ZachBrockway
Thu Mar 09, 2017 5:41 pm
Forum: OptiTrack Data Streaming
Topic: UE4 plugin - possible memory leak
Replies: 5
Views: 1839

Re: UE4 plugin - possible memory leak

Thanks for the report.

I noticed that your steps to reproduce include modifying the code of the plugin, and it's not immediately obvious why. Can you help me understand whether any such problem occurs in an unmodified copy of the plugin, and what the intent of the code change is?

Best,
by ZachBrockway
Tue Nov 22, 2016 11:51 am
Forum: VR
Topic: Unity3D Plugin not working
Replies: 2
Views: 14852

Re: Unity3D Plugin not working

I don't believe it's possible to update OVRPlugin without also updating your Unity version, so it sounds like you may have replaced the plugin with an incompatible version. "Unity 5.3.6" is only a portion of the full Unity version string, and unfortunately their Oculus integration is very much in fl...
by ZachBrockway
Thu Mar 10, 2016 4:45 pm
Forum: Motive
Topic: Conversion to Unreal Coordiante system.
Replies: 2
Views: 1157

Re: Conversion to Unreal Coordiante system.

Hi Harvey, Assuming Motive is set to stream Y-up (the default), something like the following should do the trick: const sRigidBodyData& rbData = /* ... */; const FVector position( rbData.x, rbData.z, rbData.y ); const FQuat orientation( rbData.qx, rbData.qz, rbData.qy, -rbData.qw ); // ...code that ...
by ZachBrockway
Tue Feb 16, 2016 2:54 pm
Forum: TrackIR 5
Topic: 5.4 update no longer sees HOTAS button
Replies: 3
Views: 903

Re: 5.4 update no longer sees HOTAS button

Thanks for the report. Just wanted to follow up and say we have a fix inbound for this soon.
by ZachBrockway
Tue Feb 16, 2016 10:38 am
Forum: TrackIR 5
Topic: TrackIR 5.4.1 does not run, Windows 8.1
Replies: 1
Views: 819

Re: TrackIR 5.4.1 does not run, Windows 8.1

Hi CaptDoc, These issues related to WRusr.dll are caused by Webroot security software. We have contacted them on multiple occasions to request an exemption for our software, but apparently they're only able to do this with a specific version, rather than grant a persistent exemption for us as publis...
by ZachBrockway
Fri Feb 12, 2016 9:57 am
Forum: TrackIR 5
Topic: TrackIR 5.4.0
Replies: 7
Views: 1730

Re: TrackIR 5.4.0

We've posted an updated installer, version 5.4.1, which updates the digital signatures in a way that should appease Internet Explorer.
by ZachBrockway
Mon Jan 11, 2016 12:49 pm
Forum: TrackIR 4
Topic: TrackIR 5.0 Window prompt, upon starting TrackIR 5.3
Replies: 2
Views: 1425

Re: TrackIR 5.0 Window prompt, upon starting TrackIR 5.3

Hi WildCatNl! Thanks for the report, and apologies for the confusing error message. It looks like there are a couple of circumstances under which a message like this might be displayed. I'll ticket the unhelpful error messages for a fix in a future version of the software. Meanwhile, my best guess i...