Search found 50 matches

by joe.lee
Tue Sep 01, 2020 3:18 pm
Forum: TrackIR 5
Topic: My TrackIR 5 don´t works Mircrosoft Flight Simulator 2020
Replies: 1
Views: 441

Re: My TrackIR 5 don´t works Mircrosoft Flight Simulator 2020

Hello, This could happen if your gameslist is not up-to-date. MSFS2020 was added only recently, so you may need to update the games list in order to use it with TrackIR. Please try clicking on the TrackIR button at the top-left corner and check for game updates. If it's updated properly, you should ...
by joe.lee
Tue Sep 01, 2020 12:37 pm
Forum: TrackIR 5
Topic: How can I add more points to the Track IR curve
Replies: 1
Views: 258

Re: How can I add more points to the Track IR curve

Thank you for the feedback on this. Unfortunately, TrackIR doesn't support adding additional nodes to the curve.
Could you provide some descriptions of why you need multiple dead zones in the curve?

Regards,
by joe.lee
Tue Sep 01, 2020 10:07 am
Forum: TrackIR 5
Topic: Dead zone and Pausing
Replies: 7
Views: 450

Re: Dead zone and Pausing

Hello, Thank you for reporting this. This happens because when TrackIR stops sending data to MSFS for a certain amount of time, it considers the device as disconnected and resets the view. We have already brought this up with MSFS devs and they are working on a workaround on this, which I expect to ...
by joe.lee
Tue Sep 01, 2020 9:42 am
Forum: TrackIR 5
Topic: TrackIr MSFS2020 Updates
Replies: 1
Views: 394

Re: TrackIr MSFS2020 Updates

Hello,

This could happen if the TrackIR software does not have access to the internet or if there is a security software that's blocking it.
The same topic has discussed in the following thread: viewtopic.php?f=60&t=16479

Regards,
by joe.lee
Mon Aug 31, 2020 12:43 pm
Forum: TrackIR 5
Topic: Crash on Profile Save
Replies: 1
Views: 341

Re: Crash on Profile Save

If the profile is corrupted, or does not match the XML format that TrackIR uses, it could cause the crash. Please make sure you are placing the files in the following directory to import them. C:\Users\[your.username]\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles Also, you might want to try renami...
by joe.lee
Mon Aug 31, 2020 12:27 pm
Forum: TrackIR 5
Topic: Need help. three reflector images disapeared in camera
Replies: 7
Views: 446

Re: Need help. three reflector images disapeared in camera

Hello, If you have removed all other noises in the background and it's still happening, this might be a hardware issue on the imager. I would suggest contacting support@naturalpoint.com if you are experiencing an issue like this. If you could attach a screen capture (video) or screenshot of the prob...
by joe.lee
Mon Aug 31, 2020 12:20 pm
Forum: TrackIR 5
Topic: TrackIR crashing with Microsoft Flight Sim 2020
Replies: 3
Views: 383

Re: TrackIR crashing with Microsoft Flight Sim 2020

Thank you for sharing the information. As skrapshak noted, it seems like the TrackIR is getting minimized into the icon tray.
This is the default behavior which was designed to minimize the processing resources that TrackIR takes up.
This can be disabled under the settings if needed.
by joe.lee
Mon Aug 31, 2020 12:16 pm
Forum: TrackIR 5
Topic: Can't update TrackIR 5
Replies: 3
Views: 976

Re: Can't update TrackIR 5

Hello, This might happen if there is something that's blocking communication between the games list server and your computer. I would try disabling anti-virus programs and see if that makes difference, and also make sure that you are running the software with administrator privileges. As a workaroun...
by joe.lee
Mon Aug 24, 2020 4:23 pm
Forum: TrackIR 4
Topic: TrackIR 4 Installation fails "Error when requesting the USB device descriptor"
Replies: 2
Views: 246

Re: TrackIR 4 Installation fails "Error when requesting the USB device descriptor"

Hello, Device Descriptor Request Fail usually points to a dying unit. If you have another computer you can test against, it will help to confirm, but the descriptor request failure usually narrows down to a hardware problem on the device. We offer repair services for TrackIR 5 models, but we no long...
by joe.lee
Mon Aug 24, 2020 12:44 pm
Forum: TrackIR Enhanced Game Discussions
Topic: Microsoft Flight Simulator 2020
Replies: 18
Views: 4743

Re: Microsoft Flight Simulator 2020

MSFS2020: "Flight Simulator 2020" has been renamed to "MS Flight Simulator 2020" on the latest gameslist update.
Please check whether "MS Flight Simulator 2020" is listed under the titles tab to confirm whether the gameslist has been updated to work with MSFS2020.