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I got my new unit today and it's back at 120fpm so it was a bad camera.

I sent you all the info you requested.
I'm going to take a chance that the unit is bad and I ordered a new unit. I will let you know if it works. It just seems strange that this issue has not happened to more people in the past.

I tried plugging into another USB port but I'm still only getting 15 fpm in the "camera" view of the 3d TRrackIR software. I think this is my problem. I can't say for sure what my framerate were before as I never paid attention to this when I didn't have a problem. But I did see some Youtu...

I'm having the same issue. It shows framerate in the TrackIR software at 120 (15) and it is very jerky movement.
Did you ever get it resolved?

For some reason, my Tracking for my TrackIR 5 has gotten very jerky even when viewing in the TrackIR software 3d viewer. I've been using TrackIR since TrackIR 1 so I am familiar with backround lighting etc causing problems, so I know it isn't that. I have my settings right where I only see the three...