Search found 6 matches

by Sunny50
Mon Sep 26, 2016 10:47 am
Forum: SmartNAV Support
Topic: Loss of sound when clicking on Dwell Clicker
Replies: 4
Views: 2532

Re: Loss of sound when clicking on Dwell Clicker

I am having this trouble with a newer Surface with Windows 10. The sound goes away except th Windows sounds when you click on something that brings up a Windows pop up. I've tried unchecking the sound box but still doesn't work. Computer sound is turned up but cannot play music, videos, ect. Will tr...
by Sunny50
Mon Mar 28, 2016 11:14 am
Forum: SmartNAV Support
Topic: Dwell Clicker not supported with the hardware error
Replies: 4
Views: 2140

Re: Dwell Clicker not supported with the hardware error

It is an AT model. These issues are also with a Vista laptop. Just able to finally get it going with it.
by Sunny50
Sat Mar 26, 2016 6:34 am
Forum: SmartNAV Support
Topic: Dwell Clicker not supported with the hardware error
Replies: 4
Views: 2140

Re: Dwell Clicker not supported with the hardware error

The error box says, dwell clicker not supported with your version of hardware. You click ok and then the dwell clicker closes. This has happened on and off, not every time since we've had it on a Laptop running Vista. I would somehow get it to work by closing Smartnav and sometimes restarting the co...
by Sunny50
Fri Mar 25, 2016 7:43 am
Forum: SmartNAV Support
Topic: dwell clicker compatibility
Replies: 6
Views: 2954

Re: dwell clicker compatibility

I am having the same problem but it is supposed to be a Smartnav 4AT. My serial # is 175439.
by Sunny50
Fri Mar 25, 2016 7:27 am
Forum: SmartNAV Support
Topic: Dwell Clicker not supported with the hardware error
Replies: 4
Views: 2140

Dwell Clicker not supported with the hardware error

I have Smartnav 4 AT. I am using Windows 10 and sometimes Windows Vista when I get this error. It was working fine for a while on the Windows 10, but now I can't get it to work. It comes up with the error and then closes. On Vista it would do it and I would shut the computer down and eventually it w...
by Sunny50
Tue Dec 08, 2015 11:15 am
Forum: SmartNAV Support
Topic: windows 10 smartnav
Replies: 14
Views: 17961

Re: windows 10 smartnav

We have bought a new laptop that has Windows 10. The Smart Nav worked for a while and en the computer had an update. Now the Smart Nav won't work. The lights flash red and a pop up saying he computer is low on memory. The computer has 8 gab of mormory so I don't think this is accurate. Any help will...