Well, looks like it was hardware problem with the camera.
Nothing else Support tried worked.
Naturalpoint sent me a replacement device, and after about 6 hrs of use over two days, no problems.
Sending original, damaged one back as a return.
Search found 3 matches
- Thu May 19, 2016 7:44 pm
- Forum: SmartNAV Support
- Topic: Just purchased w/ win 10 was working now cann't recognize
- Replies: 5
- Views: 8148
- Sat May 14, 2016 10:15 am
- Forum: SmartNAV Support
- Topic: Just purchased w/ win 10 was working now cann't recognize
- Replies: 5
- Views: 8148
Re: Just purchased w/ win 10 was working now cann't recogniz
Spoke to someone at the tech support line on Thursday. He tried a few things, updating the drivers for USB controllers, the AMD USB 3.0 eXtensible Host Controller, finally decided that it had to the power cable. Got the new cable today, plugged it all in. Sadly, same thing. It worked for about 5 min...
- Wed May 11, 2016 6:59 pm
- Forum: SmartNAV Support
- Topic: Just purchased w/ win 10 was working now cann't recognize
- Replies: 5
- Views: 8148
Just purchased w/ win 10 was working now cann't recognize
Hello, Just got my Smartnav yesterday, installed it on my new machine running windows 10, and everything was great! For about an hour. Then it just stopped. The lights on the device went out, but the software (and windows) claimed everything was still working fine. Today, when I boot up, it claims t...