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Hi Mike, Sorry I haven't replied sooner. I have went on holiday for 3 weeks then have been crazy at work for another 3. I figured out what was causing the problem, It was that I had the TrackIR camera and pro headseat plugged into my USB hub and not directly to the computer. Once plugged directly in...

Hi Mike, So I re-installed windows 10 as it seemed I had some corrupted system files and I thought maybe that was what the problem was. In actual fact the software crashed several times even after I re-installed windows (I did a clean install). Here are a few of the error codes I was getting: Faulti...

Hi Mike, This is what I got: Log Name: Application Source: Application Error Date: 27/08/2016 2:37:57 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: UberMonster Description: Faulting application name: TrackIR5.exe, version: 5.4.2.27545, time stamp: 0x570588...

Hi Mike, So, I did a complete uninstall, removed registry keys, moved the folder in the appdata/roaming directory and any trace I could find. Re-installed it and it lasted 4 minutes before it froze again. This time I got the 'the program had encountered a problem and Microsoft was trying to find a s...

Hi Mike, I have uninstalled it with jv16 powertools which removes every trace of the software including registry keys, I have tried installing a different version (5.4.0) but was getting the same issue. I will uninstall it again and make sure that every trace is gone before re-installing but so far ...

Hi Mike I did post and update a reply but it doesn't seem to be here any more. I installed TrackIR 5 to the default directory: C:\Program Files (x86)\NaturalPoint\TrackIR5 Just before the it crashes it is using 3% CPU and around 81MB of RAM, when it freezes it is on 0.1 CPU and about the same RAM. J...

Hi Mike,

TrackIR is installed to the following directory:

C:\Program Files (x86)\NaturalPoint\TrackIR5

I assume it is default as I have not changed the location during setup. At the time it froze TrackIR was using 0.1% cpu and 80.9 MB of ram.
[edit] before crashing it was using 3% cpu

Hi, I have been using TrackIR for about a year with no problems. I have just recently bought a new gaming rig and have just installed TrackIR. The problem is that after about 10-15 minutes TrackIR freezes. It doesn't seem to matter whether I'm in game or not but it just freezes. If I am in game, it ...