Search found 38 matches

by Neil Abrew
Thu Sep 01, 2022 1:08 pm
Forum: TrackIR 5
Topic: TrackIR will not start, crashes on startup.
Replies: 41
Views: 12072

Re: TrackIR will not start, crashes on startup.

Another confirmation that rolling back to Nvidia's 516.40 restored trackir functionality. In my case, it would launch, and then stutter; seemingly loosing connection with the IR camera over and over. The trackIR app would always launch, didn't crash, but was unusable. Glad that you got it working. ...
by Neil Abrew
Wed Mar 02, 2022 2:07 am
Forum: TrackIR 5
Topic: TrackIR 5 as mouse emulator, how to keep focus
Replies: 3
Views: 1314

Re: TrackIR 5 as mouse emulator, how to keep focus

This isn't core functionality of TrackIR as of today, but it's certainly in future plans! Stay tuned 8-)
by Neil Abrew
Wed Mar 02, 2022 2:06 am
Forum: TrackIR 5
Topic: where's MY ORDER?
Replies: 9
Views: 2138

Re: where's MY ORDER?

All of your orders are in process, and will be shipped as soon as they are built here at our Corvallis, OR HQ. We make everything from scratch and by hand, and appreciate your continued patience as we navigate unprecedented demand!
by Neil Abrew
Fri Dec 17, 2021 10:53 am
Forum: TrackIR 5
Topic: LEDs stay red after setup
Replies: 1
Views: 824

Re: LEDs stay red after setup

Are you speaking of the LEDs in the front of the TrackIR? They are visible Infrared LEDs, and will appear red at all times.
by Neil Abrew
Fri Dec 17, 2021 10:51 am
Forum: TrackIR 5
Topic: TrackIR keeps disconnecting/connecting in Windows 10.
Replies: 8
Views: 3026

Re: TrackIR keeps disconnecting/connecting in Windows 10.

There are plenty of threads on this recent issue. It appears that a Windows 10 update removes the TrackIR drivers entirely. A simple uninstall and reinstall of the TIR software should fix it!
by Neil Abrew
Fri Dec 03, 2021 1:46 pm
Forum: TrackIR 5
Topic: TrackIR Still doing Business?
Replies: 7
Views: 7384

Re: TrackIR Still doing Business?

Hi Deuce8812, Thanks for your support! You can rest assured that we are alive and well, and will be for many years to come 8-) We make each TrackIR and TrackClip Pro by hand at our Corvallis, Oregon HQ. Facing unprecedented demand over the last two years (thank you to our amazing customers for this)...
by Neil Abrew
Tue Aug 24, 2021 4:50 pm
Forum: Racing and Driving
Topic: Tracking in F1 2021
Replies: 6
Views: 6741

Re: Tracking in F1 2021

Yes, TrackIR is supported in F1 2021!
by Neil Abrew
Tue Aug 24, 2021 4:49 pm
Forum: TrackIR 5
Topic: Camera IR automatically turns on after turning on/off PC
Replies: 1
Views: 1270

Re: Camera IR automatically turns on after turning on/off PC

Hi StateSheriff,

No need to switch back and forth, as the IR LEDs *shouldn't* interfere with the TrackClip Pro.
by Neil Abrew
Tue Aug 24, 2021 4:48 pm
Forum: TrackIR 5
Topic: if the clip coming with adapter
Replies: 1
Views: 1298

Re: if the clip coming with adapter

What adapter are you talking about? Every TrackIR 5 comes with a TrackClip in the box.
by Neil Abrew
Tue Aug 24, 2021 4:46 pm
Forum: TrackIR 5
Topic: TrackIR5 Camera not turning on / recognized
Replies: 12
Views: 7464

Re: TrackIR5 Camera not turning on / recognized

Thanks for the detective work, Almeidabilly!

To all others with this problem of whom those fixes don't work for, please start a support ticket by emailing support@naturalpoint.com explaining your issue. We'll get to you a whole lot faster that way!