Search found 139 matches
- Thu Jan 30, 2020 4:30 pm
- Forum: Software Profiles
- Topic: Track ir5. With xplane 10
- Replies: 1
- Views: 4848
Re: Track ir5. With xplane 10
Hello Ve2, Thank you for contacting us through the forums. I think this issue may be a little tricky to solve in a forum post. This could be solved quickly through a remote session with our support team. Please email support@naturalpoint.com and request a Remote session, and one of our support team ...
- Thu Jan 30, 2020 1:01 pm
- Forum: TrackIR 5
- Topic: newbie question
- Replies: 2
- Views: 2324
Re: newbie question
Hello prdant, Thank you for reaching out to us in the forums. You always have to start Track IR, before you start any supported game. When you first launch TrackIR, look up in the top left corner for a Wrench Icon. Click on it, and uncheck, "minimize on game launch". You can make sure with...
- Wed Jan 29, 2020 10:02 am
- Forum: SmartNAV Support
- Topic: windows 10 smartnav
- Replies: 19
- Views: 38042
Re: windows 10 smartnav
Hello All, Here is the workaround for Windows 10 lagging/stuttering/hiccuping when trying to type with SmartNAV. 1. Open SmartNAV 2. Go to 'Control Panel...' (in SmartNAV) 3. make your way to the Behavior Tab 4. Change setting: 'Mouse Override Delay' to 0.0 This should take care of that stutter you ...
- Tue Jan 28, 2020 1:44 pm
- Forum: TrackIR 5
- Topic: Is this a real TrackIR Wireless Trackclip product?
- Replies: 4
- Views: 3565
Re: Is this a real TrackIR Wireless Trackclip product?
Hello coachwill,
Thank you for pointing this out. We DO NOT offer a wireless Track IR PRO. That would have been modified by a Third party.
Thank you for pointing this out. We DO NOT offer a wireless Track IR PRO. That would have been modified by a Third party.
- Mon Jan 27, 2020 4:41 pm
- Forum: Flight
- Topic: Xplane 11?
- Replies: 2
- Views: 7061
Re: Xplane 11?
Hello,
Please post a screen shot of your camera view. It sounds like you may have some additional reflection in view of the camera.
Please post a screen shot of your camera view. It sounds like you may have some additional reflection in view of the camera.
- Mon Jan 27, 2020 2:30 pm
- Forum: TrackIR 5
- Topic: Trackir 5 problem
- Replies: 2
- Views: 2300
Re: Trackir 5 problem
Hello, Thank you for using Track IR and contacting us. Is the tracking working properly in the TrackIR software? TrackIR should be working properly there in order for it to connect to Prepare3D. If TrackIR is working fine on the TrackIR software and it only fails to connect to P3D, you can try reset...
- Mon Jan 27, 2020 2:29 pm
- Forum: TrackIR 5
- Topic: Low frames for camera
- Replies: 24
- Views: 13895
Re: Low frames for camera
Hello,
Can you share some screen shots of the camera view please? I want to rule out that sensor being bad.
Can you share some screen shots of the camera view please? I want to rule out that sensor being bad.
- Mon Jan 27, 2020 2:26 pm
- Forum: TrackClip Pro
- Topic: TrackClip Pro led's visible?
- Replies: 6
- Views: 8798
Re: TrackClip Pro led's visible?
Hello,
Can you guys share some screen shots of the Camera view? If the LED's are just not turning on, you might try plugging the Track Clip Pro, and the Track IR into separate USB ports. If they are already in different USB ports, there could be a chance that the device is broken.
Can you guys share some screen shots of the Camera view? If the LED's are just not turning on, you might try plugging the Track Clip Pro, and the Track IR into separate USB ports. If they are already in different USB ports, there could be a chance that the device is broken.
- Tue Jan 21, 2020 3:42 pm
- Forum: TrackIR 5
- Topic: Defective TrackIR5?
- Replies: 15
- Views: 10923
Re: Defective TrackIR5?
Hello,
Have you tried keeping the two USB plugs separate in different USB ports? Also, make sure you are plugged directly into the computer, or if you are using a USB Hub, it has to be a powered one.
Have you tried keeping the two USB plugs separate in different USB ports? Also, make sure you are plugged directly into the computer, or if you are using a USB Hub, it has to be a powered one.
- Tue Jan 21, 2020 3:39 pm
- Forum: TrackIR 1-3 & Vector Expansion
- Topic: track IR 3 activation fail
- Replies: 3
- Views: 6478
Re: track IR 3 activation fail
Response sent via DM.