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Have you tried connecting the TrackIR, directly to the PC?

Yes


Have you tried turn off any kind of power save feature for your USB ports?

Yes

I've seen this problem for years, and it appears so have others and every time someone ask they get ask a lot of questions asked of them but never get any answers.

<t>I get the same, try to close, it hangs, right click on tab at bottom of screen, click close and get message it has stopped working do I wish to close. Then it closes.<br/> <br/> Vista Home Premium SP2, nothing in background and I run pretty clean. Direct to PC-USB, update says I am running latest...

Hub, yes

Whenever I exit, I click the "x", nothing happens, click it again and get message Trackir has stopped responding do I want to close. Click yes and it closes.

????

4.1 build 37
Vista Premium

<t>She just quit working. Have uninstalled software, unplugged, rebooted twice, reinstall then replugge through troubleshooting proceedure. Nothing. Installed earlier software. Tried a restore point. Nothing. No lights nothing. Windows gives unknown device and says it is malfunctioning. I con't get ...