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Tried everthing you have suggested but the same problem persists.

can load program but no instruction to plug in USB, when the USB is plugged the "new hardware" wizard comes up.

Any ideas on what to try next please ?

cheers ray.

<t>Hi Vincent <br/> <br/> Well, deleted all the things I could find and then downloaded the program from your link and attemted to install only to get this come up................<br/> <br/> "The contents of this file cannot be unpacked.<br/> The executable you are attempting to run has been corrupt...

Hi Vincent

Quite a few things I did not understand so I have sent a reply with a few questions, its just that I do not want damage the registry so if you wouldnt mind making it really simple.
Thanks

Cheers Ray

Jolly good , thats a relief, look forward to hearing from you.

Ray

<r>hi Vincent <br/> <br/> Tried sending the info to you but I keep getting this come up <br/> <br/> The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'mailto:<EMAIL email="Support@NaturalPoint.com">Support@NaturalPoint.com</EMAIL>...

Thanks for the reply Vincent.

As I am computer illiterate it will take me some time to get the info, as soon as I can sort out your questions I will drop you an email.

Thanks again Ray.

BUMP YET AGAIN

<t>I am having the same trouble as well since getting a new computer with XP.<br/> <br/> On loading the program it should get to a stage where it says connect the device .<br/> This does not come up.<br/> <br/> Is there any sort of patch for this as I have tried always to get this working ,reloaded ...

bump

<t>Hi all.<br/> I have exactly the same problem with a TIR1 running on the latest XP.<br/> The only way I can get it working is to unplug the usb and then plug it in again. It then works??<br/> <br/> Can anyone help me with a fix for this as before it would always start when I clicked on the Tir sho...