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<t>This is the exact same thing that has happened to me twice now and after trying everything including sending all info to support. I got a replacement after my intitial TIR4 stopped responding after a week. The replacement lasted about 7 months and then the exact same thing happened. I am currentl...

<t>I have had my Track IR4 unit for about 1 year now - since then have had a replacement sent out due to the first one refusing to be aknowledged by my system after about 2 weeks. Now a year on the same thing has happened with this one?<br/> <br/> It is listed as an unknow device in the device manag...

I eventually sent mine back after trying everything and also trying in on other computers - I am currently awaiting the replacement and am looking forward to it - the game just isn't the same without it

No no, it's a top piece of gear but I seem to have received a faulty one as is possible with any purchase.
It did work for a week and it was brilliant so don't be put off - plenty of people have it and have had no problems.

<t>Still no further forward with this problem - The trackIR is no longer being recognised as a new device after un-installing and manually trying to delete all traces of the device doesn't work can anyone think of a way to remove all traces of this usb device from the registry? I may work and solve ...

Likewise

<t>quote:Originally posted by orheim:<br/> Well the reason I thin it's hardware problem is that it worked flawlessly for a week and then just stopped working. After making a full reinstallation of XP with fresh registry and all, it still does not work. Therefore I can't see how it couls be the softw...

Thanks Beepee but that hasn't worked for me - I have sent the "SETUPAPI.LOG" file to Rick so I hope that a solution can be found - be interesting to know what is causing the conflict.

Thanks Rick,

I'll give it a try and let you know how it goes.

I guess I should send it back then - it worked great for about 4 or maybe 5 days then nothing.

Or do you think a entire re-install of the whole system would fix it? That wouldn't be ideal if that had to be done on a regular basis.