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<t>Hi <br/> Thanks for your e-mail.This is my second unit and I have'nt had any trouble until now which as you now seems to have sorted itself out.However I did have major issues with the screen jumping around.This was because I had Active camera installed.After disabling this TIR works really well....

Thank you look forward to your reply.Alan.

<t>Hi Jeff<br/> I have just experienced the same problem! However I am not 100% PC literate and don't quite know how to rectify this issue. I too did not receive a reply from Naturalpoint and I saw your question on the forum and hope you will be able to share with me the way to rectify this problem....