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Quick update: while trackIR still occasionally 'shuts down' after starting it, the behaviour overall seems less erratic now and does not require unplugging/replugging to start. Instead a simple software close and restart usually does the trick.

So far so good! Fingers crossed...

That looks promising. I'll give it a try. Thanks!

<t>Here's the exact text I get: "No devices detected that needed to be fixed."<br/> <br/> I used to get the green screen thing with the version 3 software, and the device would fail to track, but with version 4 software I can't get the tracking window to even show up and all the lights on the device...

I've run it several times and apart from the first time (when it said it addressed a trackIR 3 issue) it keeps saying there's nothing to fix. I'll give it one more whirl though.

Hello? Anyone home?

Anyone?

Yep, always had this problem but it just got worse with the version 4 software/vector expansion. (I installed both at the same time so am not sure which one compounded the problem)

Are all of you on SP1?
What about other USB devices?

<t>Hi Rick, I've used the utility and it did seem to 'fix' something or at least said it did. Unfortunately the problem persists. About 50% of the time, when I start up the trackIR software, tracking dies after a short while, varying between 10 and 30 seconds. When this happens, I have to close the ...

OK, I have the trackIR 3 Pro and only recently purchased the vector expansion. I had an issue before where I would turn on the software and find that it could not track the dot. This was resolved by unplugging and replugging the device. I heard most other users having a similar experience so I did n...