Search found 65 matches

by dkehler
Wed Apr 13, 2011 10:18 am
Forum: SmartNAV Support
Topic: SmartNav stops working randomly
Replies: 4
Views: 1673

Re: SmartNav stops working randomly

<t>[quote=NaturalPoint - Mike]When you installed it, did you right click the install package and run that as an administrator? [/quote]<br/> <br/> Yes. Although I have to admit that the camera has not cut out for the past couple of days or so after doing it several times over the course of two days....
by dkehler
Mon Apr 11, 2011 5:24 pm
Forum: SmartNAV Support
Topic: SmartNav stops working randomly
Replies: 4
Views: 1673

Re: SmartNav stops working randomly

<t>[quote=NaturalPoint - Mike]A few questions to help troubleshooting:<br/> <br/> What version of SmartNav are you running?<br/> What operating system did you upgrade from? Were you experiencing any issues with that system?<br/> Are you running the software as an administrator or did you run the ins...
by dkehler
Mon Apr 11, 2011 9:47 am
Forum: SmartNAV Support
Topic: SmartNav suddenly choppy in-game
Replies: 4
Views: 1831

Re: SmartNav suddenly choppy in-game

Just a guess, but make sure your mouse override delay is set to 0.0.
by dkehler
Sat Apr 09, 2011 5:54 pm
Forum: SmartNAV Support
Topic: SmartNav stops working randomly
Replies: 4
Views: 1673

SmartNav stops working randomly

<t>I recently reinstalled Windows 7 64-bit from scratch and an ongoing issue has resurfaced. That being that the SmartNav camera seems to lose the ability to track at random. The green tracking light goes out and all I can do is kill the SmartNav process by task manager and restart the SmartNav prog...
by dkehler
Thu Apr 07, 2011 9:37 pm
Forum: SmartNAV Support
Topic: Windows 7 Issues...
Replies: 2
Views: 1073

Re: Windows 7 Issues...

<t>[quote=reighnie]I just did a fresh install of Windows 7 64-bit. I installed the latest SmartNav 4 drivers and turned off UAC. However, tracking still locks up when I do things like trying to drag the built in on screen keyboard. It also locks on certain system dialogs, like "Advanced system setti...
by dkehler
Thu Apr 07, 2011 10:03 am
Forum: SmartNAV Support
Topic: Windows 7 constant crashing
Replies: 5
Views: 2026

Re: Windows 7 constant crashing

<t>[quote=Lindsey]Does anyone else have problems with Smart nav crashing, every couple on minutes on Windows 7. It works fine on our other machine which is XP and I can see no other references to this in the forum. We are wondering if it is happening when we go to open a programme using an icon (eit...
by dkehler
Mon Feb 07, 2011 4:34 pm
Forum: SmartNAV Support
Topic: SmartNAV 4 losing tracking
Replies: 18
Views: 9571

Re: SmartNAV 4 losing tracking

I struggled with this problem for more than a year. The only thing that worked for me was to get a quality, powered USB hub and clean out the registry of all previous SmartNav instances (from plugging it into different USB ports).
by dkehler
Sun Feb 06, 2011 12:15 pm
Forum: SmartNAV Support
Topic: Clicking left click+right click at the same times
Replies: 12
Views: 5171

Re: Clicking left click+right click at the same times

[quote=SPeciaL]emailed, receive nothing as of now [/quote]

I wouldn't expect anything until the weekend is over.
by dkehler
Sat Jan 15, 2011 12:05 pm
Forum: SmartNAV General
Topic: fluttering curser at restart
Replies: 2
Views: 1937

Re: fluttering curser at restart

<t>[quote=Darrell]hello there;<br/> <br/> overall my smartnav works very well. however if my computer restarts for some reason,the cursor will flutter all over the screen uncontrollably and the only way to remedy that is to completely unplug smartnav and plug it back in.<br/> <br/> unfortunately I h...