Search found 81 matches

by jon.campbell
Wed Apr 08, 2020 2:28 pm
Forum: TrackIR 4
Topic: TrackIR4 No Red LEDs
Replies: 8
Views: 12274

Re: TrackIR4 No Red LEDs

Hello, Thank you for posting in the TrackIR forums. Let's see if your computer is first recognizing the device. With the TrackIR plugged into a powered USB port on your computer, if you open up your computer's device manager, does it show any Natural Point TrackIR devices? Let me know how that goes ...
by jon.campbell
Mon Apr 06, 2020 3:44 pm
Forum: TrackIR 4
Topic: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)
Replies: 12
Views: 19404

Re: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)

Hi brannronsweet,

Thank you for sending in the support ticket. I just responded to you,
by jon.campbell
Mon Apr 06, 2020 9:53 am
Forum: TrackIR 4
Topic: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)
Replies: 12
Views: 19404

Re: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)

Hi bobf,

Can you please email this topic to support@naturalpoint.com? We would like to create a support ticket out of this. Thank you.
by jon.campbell
Mon Apr 06, 2020 9:14 am
Forum: TrackIR Enhanced Game Discussions
Topic: Help getting Comanche Devs from NUKKLEAR support for IR5 please.
Replies: 3
Views: 2518

Re: Help getting Comanche Devs from NUKKLEAR support for IR5 please.

Thank you for using Track IR, and contacting us. It is up to the game developer to contact us to integrate Track IR into a new game. Your best bet would be to generate some interest on their forums so that the see the need to integrate Track IR into their game. The development happens from the game ...
by jon.campbell
Fri Apr 03, 2020 4:50 pm
Forum: TrackIR 5
Topic: Help! USB drivers not installing
Replies: 11
Views: 5923

Re: Help! USB drivers not installing

Hi JG7_X-man,

Thank you for providing your solution! This will be a great help for future reference.
by jon.campbell
Fri Apr 03, 2020 3:19 pm
Forum: TrackIR 5
Topic: Help! USB drivers not installing
Replies: 11
Views: 5923

Re: Help! USB drivers not installing

Hi JG7_X-man,

This might be worth looking at. Others who have had issues with TrackIR and Prepared3D have had success following these steps:

http://www.prepar3d.com/forum/viewtopic ... 15#p125445
by jon.campbell
Fri Apr 03, 2020 12:08 pm
Forum: TrackIR 5
Topic: Help! USB drivers not installing
Replies: 11
Views: 5923

Re: Help! USB drivers not installing

Hi JG7_X-man, We have seen a few cases similar to yours in the past two weeks. The workaround has been to completely uninstall TrackIR again, do a complete Windows reinstall, then reinstall TrackIR. It is excessive, but it works. The update from around March 10/11 has been very destructive to TrackI...
by jon.campbell
Fri Apr 03, 2020 10:57 am
Forum: TrackIR 5
Topic: Help! USB drivers not installing
Replies: 11
Views: 5923

Re: Help! USB drivers not installing

Hi JG7_X-man,

I will be happy to assist you. Can you provide me with a little more information? Was this a first time install of TrackIR? What operating system are you using? Did you recently update your operating system?
by jon.campbell
Thu Apr 02, 2020 8:18 am
Forum: TrackIR Enhanced Game Discussions
Topic: Microsoft Flight Simulator 2020
Replies: 23
Views: 46754

Re: Microsoft Flight Simulator 2020

Hello, It is up to the game developer to contact us to integrate Track IR into their game. Your best bet would be to generate some interest on their forums so that the see the need to integrate Track IR into their game. The development happens from the game developer with an SDK from us. I hope this...