Search found 12 matches

by jon.campbell
Thu Apr 02, 2020 8:18 am
Forum: TrackIR Enhanced Game Discussions
Topic: Microsoft Flight Simulator 2020
Replies: 1
Views: 8

Re: Microsoft Flight Simulator 2020

Hello, It is up to the game developer to contact us to integrate Track IR into their game. Your best bet would be to generate some interest on their forums so that the see the need to integrate Track IR into their game. The development happens from the game developer with an SDK from us. I hope this...
by jon.campbell
Tue Mar 31, 2020 8:19 am
Forum: TrackIR Enhanced Game Discussions
Topic: TrackIR 5 dead zone "not locked" P3Dv4.5
Replies: 4
Views: 65

Re: TrackIR 5 dead zone "not locked" P3Dv4.5

Hi Willig, the F9 pausing will be your best option to freeze the viewpoint with TrackIR.
by jon.campbell
Mon Mar 30, 2020 8:25 am
Forum: TrackIR Enhanced Game Discussions
Topic: TrackIR 5 dead zone "not locked" P3Dv4.5
Replies: 4
Views: 65

Re: TrackIR 5 dead zone "not locked" P3Dv4.5

Hello,

Thank you for posting about your issue on the TrackIR forum. Would you be able to post a video of the problem you are experiencing? That should help figure out how to proceed.
by jon.campbell
Mon Mar 23, 2020 3:09 pm
Forum: TrackIR 4
Topic: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)
Replies: 2
Views: 201

Re: Big problems with TrackIR 4 and Win 10 (update 03/11/2020)

Hi Roman,

Can you please email this topic to support@naturalpoint.com? We would like to create a support ticket out of this. Thank you.
by jon.campbell
Mon Mar 16, 2020 9:28 am
Forum: TrackIR 5
Topic: my Trakir 5 is shaking - jerking...
Replies: 1
Views: 159

Re: my Trakir 5 is shaking - jerking...

Hi Otto, We saw your ticket and this will be handled through our ticketing system.
by jon.campbell
Mon Mar 16, 2020 9:25 am
Forum: TrackIR 5
Topic: Track IR 5 2020 Problems
Replies: 1
Views: 177

Re: Track IR 5 2020 Problems

Hello Keese, Thanks for posting on the TrackIR support Forum. Inside the TrackIR software, when you are looking straight at the camera (before you look down) what does the Camera view look like? Is it picking up your markers and displaying them as three green dots/blobs? If that is looking fine, at ...
by jon.campbell
Mon Mar 09, 2020 3:18 pm
Forum: TrackIR 5
Topic: TrackIR 5 frequently freezes when entering IL2 multiplayer server
Replies: 3
Views: 317

Re: TrackIR 5 frequently freezes when entering IL2 multiplayer server

Hi midnight_lightning,

Thank you for the update. We have narrowed the issue down to the client (game) side since the TrackIR software appears to work fine. Does this issue occur when you are not in multiplayer mode in IL2?
by jon.campbell
Mon Mar 09, 2020 9:28 am
Forum: TrackIR 5
Topic: Low frames for camera
Replies: 13
Views: 1437

Re: Low frames for camera

Hi Woulffman, I just responded to your support ticket. Please check your email.
by jon.campbell
Fri Mar 06, 2020 10:49 am
Forum: TrackIR 5
Topic: TrackIR 5 frequently freezes when entering IL2 multiplayer server
Replies: 3
Views: 317

Re: TrackIR 5 frequently freezes when entering IL2 multiplayer server

Hi midnight_lightning, Let's first see if this is an isolated issue to IL2 or if the motion in the TrackIR software is also locking up when you experience this. Are you able to have both the TrackIR software and IL2 on screen at the same time? If IL2 locks up as you are experiencing, but TrackIR is ...
by jon.campbell
Fri Mar 06, 2020 9:53 am
Forum: TrackIR 5
Topic: Operations
Replies: 2
Views: 222

Re: Operations

Hi prdant,

Thanks for posting your question on the forum.

TrackIR does work when x-camera is disabled. What application are you experiencing this issue?