Oh. That's bad news. especially as the device appears to have power and is recognised by the OS properly. But I guess did buy it over 10 years ago.
So, any chance of a discount on a new unit as I've been a loyal customer for so long?
Thank you
Hi Jon.
I'm using a TrackIR 4 device and hat clip. I meant it has 3 reflective 'points'.
It's been working for several years and only went wrong this week.
Hi Jon,
I'm using a trackir 3 pointed hat clip and have attached a screenie from the app when using it.
There's nothing tracking because the 4 dim LED IR lights do not come on when launching the app.
Thanks
Hi Jon, thanks for your prompt reply. Yes, an entry for NaturalPoint Devices appears in my Device Manager when I plug it in and the 'TrackIR 4' device is listed. The TrackIR software also recognises it as 'TrackIR4 #0' in the Device field. An F9 while I'm in the app also illuminates a single bright ...
Hello, Just gone to use my very faithful TrackIR4 and it's not picking up movement from the TrackClip. The app opens and I have a blue flashing LED, but no dim Red IR LEDs and no 'on' LED. The app recognises the TrackIR device and when I F9 a yellow LED appears on the device. I've tried a different ...