Search found 2 matches

by Helljumper47
Tue May 12, 2020 8:28 am
Forum: TrackIR 5
Topic: Delivery issues
Replies: 9
Views: 6939

Re: Delivery issues

jon.campbell wrote: Tue May 12, 2020 7:48 am Hi Helljumper47,

Can you send an email to support@naturalpoint.com with your details and we will try to sort this out.

Thank you,
Sure will do it as well.

I've also send email at the address have above (the sales one)

And I had a support ticket as well.
by Helljumper47
Tue May 12, 2020 4:15 am
Forum: TrackIR 5
Topic: Delivery issues
Replies: 9
Views: 6939

Re: Delivery issues

I am not sure if the customer service is really slow, their own systems is very poor at generating emails or they are shutdown these days. I've placed my order last night, got the thank you page with order code, received message from my bank that money has been paid and I have not even received any ...