Search found 297 matches
- Fri May 03, 2024 2:10 pm
- Forum: SmartNAV Support
- Topic: Windows 11 Pro doesn't recognice TrackIR.
- Replies: 6
- Views: 10781
Re: Windows 11 Pro doesn't recognice TrackIR.
Hello sunflower36002, Can you open up the Device manager and see if Track IR 5 is listed under NaturalPoint Devices? If it is not, try unplugging and plugging it back in to see if it shows up as an 'Unknown Device'. Once you locate it, you will want to update the drivers for it. Right click on it an...
- Fri Apr 26, 2024 1:47 pm
- Forum: TrackIR 5
- Topic: track ir camera
- Replies: 1
- Views: 116
Re: track ir camera
Hello veilslab, Here are the meanings of the LED lights on the TrackIR5: Left Green : A clip IS being tracked. Right Green : A TrackIR Enhanced Title IS running and has registered with the TrackIR software to receive tracking data. Both Green : A clip IS being tracked, and a TrackIR Enhanced Title I...
- Thu Apr 25, 2024 2:09 pm
- Forum: TrackIR Enhanced Game Discussions
- Topic: Trakir5
- Replies: 3
- Views: 433
Re: Trakir5
Hello Mille, By default, TrackIR gets minimized into the system tray to save processing resources when connecting to a client game and the TrackIR software might be dwelling in the system tray after getting minimized. Please check the system tray is located next to the notification center on the tas...
- Tue Apr 23, 2024 6:56 am
- Forum: SmartNAV Support
- Topic: SmartNAV 4 losing tracking
- Replies: 23
- Views: 30347
Re: SmartNAV 4 losing tracking
Hello grackul, Is the green LED flashing on and off in a pattern, or is it more random? It may indicate that there is interference from another light source. To check this, try the following: 1. Go into the Smart-NAV Settings screen / Tracking tab. You should see a green dot in the Data Window. If y...
- Tue Apr 16, 2024 12:00 pm
- Forum: TrackIR Enhanced Game Discussions
- Topic: Trakir5
- Replies: 3
- Views: 433
Re: Trakir5
Hello Mille, For device connection issues, the first thing to check is the Windows Device Manager and see whether TrackIR is getting listed under NaturalPoint devices. You can find Windows Device Manager by searching Device Manager in the taskbar search or Control Panel -> Hardware and Sound -> Devi...
- Mon Apr 15, 2024 7:38 am
- Forum: TrackIR 5
- Topic: TrackIR Heavy stuttering in software
- Replies: 15
- Views: 155098
Re: TrackIR Heavy stuttering in software
Arfflar99, Do you have another computer you can test the hardware on? The user above found that their issue was caused by defective hardware, and they purchased a replacement camera, which resolved the issue. If you are still seeing the same issue when connecting the camera to a different computer, ...
- Thu Apr 11, 2024 7:01 am
- Forum: TrackIR 5
- Topic: New IR 5 IS Not Working in American Truck Simulator
- Replies: 3
- Views: 277
Re: New IR 5 IS Not Working in American Truck Simulator
Hi GT182, Are you able to share a screen shot showing what you are seeing? We have authorized resellers on Amazon currently selling the TrackIR with TrackClip Pro bundle for $175, so $279 wouldn't even be a good deal. If you continue to have trouble, please reach out to us on https://www.trackir.com...
- Wed Apr 10, 2024 7:31 am
- Forum: TrackIR 5
- Topic: New Track IR 5 - wonky
- Replies: 2
- Views: 388
Re: New Track IR 5 - wonky
Hi spooky190! Thank you for sharing those videos - they were very helpful. I noticed, as you did, that there is an extra red dot being detected by the camera. Any extra reflections or IR light sources can cause interference. I am wondering if you are using a hat that has something shiny or reflectiv...
- Tue Apr 09, 2024 10:33 am
- Forum: TrackIR 5
- Topic: New IR 5 IS Not Working in American Truck Simulator
- Replies: 3
- Views: 277
Re: New IR 5 IS Not Working in American Truck Simulator
Hi GT182, Please make sure that you are checking for updates to the Games List after reinstalling the software. When you launch American Truck Simulator, is the right LED on the TrackIR camera lighting up in green? If not, please confirm that American Truck Simulator is listed in the Titles list. I ...
- Fri Apr 05, 2024 3:28 pm
- Forum: TrackIR 5
- Topic: Single dot tracking
- Replies: 6
- Views: 880
Re: Single dot tracking
Hi asterics,
I just heard an update from the development team. They confirmed that the TrackIR SDK will not work for this, but we do have a Camera SDK that should work for your purposes. You can download it here: https://www.optitrack.com/support/downl ... tools.html.
Kind Regards,
I just heard an update from the development team. They confirmed that the TrackIR SDK will not work for this, but we do have a Camera SDK that should work for your purposes. You can download it here: https://www.optitrack.com/support/downl ... tools.html.
Kind Regards,