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Hi Jillian. It does show up in the list of devices. I've opened the properties from there and it says 'the drivers for this device are not installed (code 28)'. It says to 'click update driver', which I did, but 'Windows could not find drivers for the device'. Does that help?

Hi. I've been using smart nav for 15 years as a quadriplegic. I have just got a laptop with windows 11 and I've been able to put the software on there but when the motion detector is plugged into the usb it isn't working. The yellow dot isn't even showing on the camera view. Is there a way to fix th...