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Hi, it's working again. I tried to start the software with the device already connected, hardware got detected correctly and was useable. Then I closed the software without disconnecting the hardware first and it worked too. Everything looks fine (at least for now - tried it only once). What did I d...

Michi that's exactly what I was trying to describe as my workaround up to now. Plugging cam in after starting the software without a connected trackIR and removing it before closing the software. But that's not what I want to do everytime I want to use it ;) but that shows at least that the hardware...

Hi all, well I think that Pete saw the old posts and knew what to do ;) Reminds me definitely of my problem, but I got lucky and at least had no blue screen. System just doesn't shut down appropriately (monitor black, but system still running in an unknown mode forcing me to turn it off the hard way...

Hi Jillian, did everything in the right order, several reboots included. Then started the software, then connected device first time after reinstall, device got recognized Loaded announced update of game profiles in software with needed restart of trackir Software hangs once again (it seems during c...

Yep, I did this as soon as you told me. What I can do is with the installed software - unplug the device - reboot windows - start trackir software (no device connected) - plug the device in - device is recognized and useable !! But as soon as I restart the software or the pc with the device still co...

Well I know the hardware is working, because 2 or 3 times I could see the device as connected (TrackIR #31....) and the software was working, - until I try to shut down the client or until reboot.

Have now updated to latest NVidia drivers 531.26, but problem remains the same.

Hi, sometimes I use 2 displays , but problem arises in both use cases. NVidia Game Ready Drivers are the latest one 531.18 - I'm currently waiting for the patch that is announced for them too. Tried to use older version from end of 2022. Even installed the latest version with DDU and NVCleanstall, j...

Hi Jillian, just tried a new reinstall , and got the cam working first - so hardware is ok . But then I tried to close the software and it hanged once again. The software UI gets grayed out, I get the blue circled cursor and a windows dialog appears after some time, where I can close the software. M...

Hi there, I could use TrackIR successfully for years up to now. Suddenly TrackIR isn't recognizing my device anymore. The software states "Detecting..." and freezes completely. The device seems to be properly identified as "Natural Point Device > TrackIR" in Windows 10 device man...