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I got in touch with Optitrack and they pointed out that the response to a "GetProperty" command is not send through the same command socket, but as a message on the input socket handled by the function __process_message (same as data frames). Messages have the following structure: message ...

Hello. I am trying to use NatNetClient in python to check that all properties in Motive are set as I expect, but I receive nonsensical codes. If I use for instance: res = streaming_client.send_command("SetProperty,eSync 2,SyncOutput1Enabled,false") Then I can successfully set on or off out...

Hello. I have an eSynch device which I use to externally trigger a recording. Everything was working fine for years. Yesterday, the external triggers stopped working. The eSynch is still detected correctly. I set "Trigger Source" to Input 1 and Rising Edge as usual. But now when I press re...

Hello. I am using a Puck to track the position of the head of an observer. From what I understand the Puck sends IMU data to Motive through the BaseStation and the IMU data is automatically fused by Motive with the markers position. The data exported at the end of the recording is the fused data. Is...