forums.naturalpoint.com

Would you mind writing support@optitrack.com? I can help you, I just need a lot more information and probably a .tak file of you trying to create a skeleton.

In the Layout dropdown menu, you can Create a new layout. Then get all of your buttons and hotkeys the way that you want them, Then "update current layout" and "save layout as default". You can also Export the profile which will give you a .Motive file that you can drag into Moti...

Hi, Depending on what cameras you are using, there should be an option for a compressed video view MJPEG. We do not recommend having cameras running in Greyscale because of the sheer quantity of data that is coming through. Having multiple cameras in greyscale mod will overload the data stream and y...

This is a pretty complicated problem, I'm going to try and explain what I think is happening based off of the description. You might need to manually change the pivot point of the object that you are interacting with in VR. When you create a rigid body, the centroid is placed in the geometrical cent...

Hello, The slim3u does not have an IR LED Ringlight, so it is only able to detect active markers. If you are using passive markers, with retroreflective material, you could get an IR light 850nm band and shine the light from the same angle as the flex3u camera. Motive is searching for circularity, s...

Hello,
An Optitrack network switch should absolutely be dedicated specifically to Optitrack cameras and equipment. If you have the Network switch setup to VLAN, that would be fine, but not optimal.

The Prime 13 cameras will pull about 15.5W each, so your power allocation is not the issue, unless certain ports are allowed more power than others. If you are using two network switches for your cameras, they should be fed into a third aggregate switch. What is happening is that the cameras that ar...

Yes, there are external sync cables that will need to be connected to the cameras which daisy chain between your cameras. https://optitrack.com/accessories/cables-connectors/ at the very bottom