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The problem was resolved by purchasing a new unit. Just run the already installed control software, connect and it works perfectly.

Hi Jillian, my problem is solved. I got a new device from you :-) Just run the TrackIR v5 software and connect ;-). It works flawlessly. I haven't tried it in a simulation title yet, but I don't think there will be any change from what I'm used to. I just have one comment about the attached user man...

Hi Jillian, You're right. All the time (3 years), I connected the unit from the top and not from the back for better disconnection when not in use. It worked the whole time with no problems and the manual says: "5. Plug the TrackIR into a USB port on your computer. For best results, directly co...

I have the same problem. But never before problems were in WIN 8.1. Now WIN 10 (only because it required Steam) and it worked for a while before it stopped working.

Mine stopped working all of a sudden too. Tried on a different pc and it doesnt work there either. Inconclusive if its a windows update or just burn out. Expensive choice to buy another and find it isnt the device. What to do....... Yes. In my case, also win 10, and the last time TrackIR was functi...

Ah, I'm about to buy a new unit...I guess I should wait a little longer. Doesn't look good with TrackIR5 in 2024 (more problems than we'd like)

"The device was stopped because it reported a problem. (Code 43) A request for the USB device descriptor failed." TrackIR software version 5.4.2.27545 I guess I'll have to buy a new one, but.... It looks like the internet is ablaze with cheap variants Natural Point's Track IR. But I don't ...

Hello. Not working with ATS (American truck simulator)? It worked for me with both ETS2 and ATS. Before it stopped working for me completely at the beginning of January this year

Hi, I have a problem with my Natural Point Track IR 5. It was working perfectly, but this year after 3 years, first the sensor went crazy and now it can't be started (the computer won't recognize the device after connecting it). The problem appeared suddenly. The sensor was very warm both at the bac...