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Hi Jillian,

One final FYI - My replacement TrackIR 5 works just fine.

Thank you.

Hi Jillian,

I've had the unit for many years so I've ordered a new one. Thank you.

Hi Jillian,

FYI...I tested the unit on another computer that has never had TrackIR installed and there was no change. It is definitely a broken unit.

Thank you.

Hi Jillian,

Thank you for the detailed instructions. Unfortunately, it didn't solve the problem. I'm still getting 5 fps with the new drivers and software.

Thank you.

Hi Jillian, Thank you for the prompt response. I've tried all of your suggestions but still getting 5fps (USB on motherboard, removed peripherals, no Windows updates recently, no Citrix or camera). I've also reviewed Windows Event Viewer logs and nothing weird there. I'm out of ideas. Is there some ...

Hi There, I'm having the exact same problem as Badileus. I have been using my TrackIR for years without issue and just today, it started running at 4-5 FPS in the software. It is not being caused by resource limitations. CPU, memory, power - all look normal and there are lots of resources available ...