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<t>Radius: Thank you for the idea! A very good idea too. But it came too late. I got frustrated and decided to reinstall Win 7 on my machine. That is why I've been offline a bit. I'm very particular about installations on my gaming computer. Just installed the TrackIR software and it went perfectly....

<t>Valiant atttempt Vincent but, unfortunately, that didn't solve it. It actually seems to be an issue of extracting files as the app window that pops up and explains that TrackIR 5 Setup is preparing teh InstallShield Wizard, hangs about about 15%. And I've downloaded beta 2 and 3 several times so ...

NaturalPoint Devs: what version of InstallShield does the TrackIR software require to install? I found this link while researching my install problems: Install Shield repair The version I had on my computer is 9.01 (per instructions contained in weblink) and I downloaded and installed a replacement ...

<t>Ditto here. Downloaded Beta 3 but still the same install error. I'm not sure if there is a way to test to see it is strictly a problem with this software or if something with Windows InstallShield itself is corrupt. Do not relish the thought of reinstalling an operating system at this point in ti...

<t>[quote=NaturalPoint - Vincent]Try deleting the following file folder, then reinstalling<br/> <br/> C:\Program Files (x86)\InstallShield Installation Information\{F3CA05B7-B4C0-4C9B-AAA6-16B868B35DF2}<br/> <br/> [/quote]<br/> <br/> Per our email correspondence, I do not have that particular folder...

<t>[quote=NaturalPoint - Vincent]Are you logged into the system as an admin?<br/> <br/> Have you tried right clicking on the installer, and selecting run as admin?<br/> <br/> Are you running any other applications in the background? [/quote]<br/> <br/> Vincent: I'm unable to install beta 2 as well b...

<t>[quote=Lerxster][quote=Lerxster]Here's an odd one... When running the excecutable I get an error: "Error extracting support files: Class not registered". Then the program closes.<br/> <br/> Any ideas?<br/> <br/> Cheers[/quote] <br/> <br/> Resolved by reinstalling windows 7! [/quote]<br/> <br/> No...

<t>[quote=Lerxster]Here's an odd one... When running the excecutable I get an error: "Error extracting support files: Class not registered". Then the program closes.<br/> <br/> Any ideas?<br/> <br/> Cheers [/quote]<br/> <br/> I get the same error and jumped onto this forum to see if others were gett...

<t>SOLVED!! Color me totally stupid for not trying this in the first place but I finally resolved this issue. All I had to do was minimize TIR prior to launching Black Shark. With every other sim, I just left TIR maxamized so I could see the tracking and heads views. The other sims ran fine with TIR...

<t>Tried both directly to mainboard and a powered 4 port hub. Tried disconnecting every other USB device except mouse as well. Ran IL-2 with my TIR for over an hour yesterday and TIR was flawless. As it always had been in past. Tried to run BS again and get dumped. Unhandled error as usual. No expla...