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<t>Sorry for the delay in responding--I just switched continents.<br/> <br/> The laptop in question has not had it's motherboard bios or chipset updated, but since the SmartNAV worked consistently well with it for 2-3 months before starting to act up, and no other part of the computer's behavior is ...

<t>We haven't touched the SmartNAV BIOS (I don't see any instructions on flashing the BIOS in the Support section of the web site.. please advise) but we have tried the most recent version of the drivers, i.e. 3.20.030 - Final B.<br/> <br/> Per my original post, the behaviour is different with the l...

<t>As it happens, the power saving on the "USB Root Hub" was turned on, so I turned it off (removed the checkmark.)<br/> <br/> On that particular day, the device was working normally, and of course it continued to work normally so there is no way to know if the change had any effect.<br/> <br/> Toda...

<t>Thank you for your help.<br/> <br/> The SmartNAV is connected directly to the computer's USB port, and does not go through a hub. The computer is running Windows XP SP2. I don't know if power-saving is enabled for the USB ports, but I will follow your instructions to check on my next visit to my ...

<t>Hello,<br/> <br/> My sister-in-law is having trouble with her SmartNAV, bought 2 months ago. It had been working fine but suddenly 4 days ago stopped working. It has since (unexplicably) worked on a couple of occasions, once for as long as an hour, but then stopped working as suddenly as it start...