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Hello ejwells4091, . . . . . . . .Could you check if the files are included in the following installation directory? They are located in these folders: \Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib \Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib If they alr...

As you mentioned when I'm in the software the head movements are tracked as they should be. I did try starting with Admin privileges on and off for the Sim and the TrackIR but it made no difference. My Sims are P3D_V4.5 and MSFS2020. UPDATE: I did try the V_5.50 which did allow the 4 red LED's to be...

Hi ejwells4091, Are you using the TrackClip or the TrackClip Pro as the Tracking target? The red LEDs are required for use with the TrackClip (hat clip), but not with the TrackClip Pro. What color is the LED indicator on the left? If you open the TrackIR software and switch to Camera View, does the...

I've had my TrackIR5 system for quite a few years and has worked flawlessly. Recently (Within the last few days) the camera no longer has the 4 red LED's in the center and only one LED on the left showing. I've tried all the drivers in the 5.0 series without any change and switching USB ports hasn't...