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Hi, thanks for your comment. Yes, the black screen is often due to problems with the video card drivers. If you have an AMD graphics card, try rolling back to an older version of Catalyst like you said. But if you have NVIDIA, try to update the drivers or, on the contrary, roll them back to the prev...

Make sure your sensor and reflective pads are clean. Any dirt or fingerprints can mess with the sensor's ability to track your movements. Just wipe them down gently with a soft, lint-free cloth