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I have just updated to Windows 11on one of my computers (I have 2 - 1 wheelchair, 1bed). Something very strange happened : Smartnav works fine BUT the cursor is invisible.....it shows if a standard mouse is plugged in a spare USB port - but I lose a USB port. Has anyone encountered this problem ? Ma...

Today I visited your site - I was showing it to a friend and was shocked to read that it got discontinued. Yes, it's had a long run and I say "so what". I have been using it for 17 years after a long search on internet. If anybody used internet back then you know how difficult it was. It w...

I would like you to create a ticket with me at help.naturalpoint.com so we can discuss more troubleshooting options. Sorry for taking long to get back to you but I have a problem....I cannot re-create my problem - which is good....it seems to have repaired itself! Thanks for help and seems that Win...

I'm sorry about the delay in my response. I have been unable to re-create the problem you are experiencing. Would you be able to submit screenshots of the issue? Does it say which files are in use when you attempt a shutdown? Please let me know if anything changes. Ok, I'll try but no guarantees as...

Recently I changed my computer and I am now using Win8.1 Everything works well but I have a problem : if I do a restart The computer often tells me there is a problem and proceeds to fix itself but if I shut down and cold start it, all is well. Often when I shutdown (to restart or complete shutdown)...