Do you have a TrackIR 4 or 5?
In the TrackIR software do you have all three status lights at the bottom right corner?
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Do you know if the USB port it is plugged into is USB 2.0 or 3.0? 3.0 ports are supposed to be backwards compatible but some chipsets have issues working with 2.0 devices.
- Tue Nov 27, 2012 10:57 am
- Forum: TrackIR 1-3 & Vector Expansion
- Topic: Trackir 3 defect? 2 Questions
- Replies: 4
- Views: 1881
<t>Does it show up in Device Manager under NaturalPoint Devices or do you have an "Unknown Device" with a yellow caution symbol? Do any of the LEDs come on when it is plugged in?<br/> <br/> As for the port on the side it is part of a shared component with some of our other devices but is not used wi...
- Tue Nov 27, 2012 10:37 am
- Forum: SmartNAV Support
- Topic: Tracking, but not working,
- Replies: 8
- Views: 2961
<r>Hi guys, sorry for the delay in getting a response to you. I would like to try a remote session with one of you to get your issues resolved. You can download the remote client from <URL url="http://www.naturalpoint.com/smartnav/support/overview.html"><LINK_TEXT text="http://www.naturalpoint.com/s...
We're expecting support, as KUNOS has our SDK and has expressed an interest in continuing their support of TrackIR. As game support is ultimately dependent on the developers, we recommend you let them know their community would like them to feature TrackIR in their games.
- Tue Nov 27, 2012 9:57 am
- Forum: TrackIR Enhanced Game Discussions
- Topic: Ship Simulator Extremes from Vstep need Trackir support
- Replies: 1
- Views: 2009
Support for any particular game is dependent on the developer, but I will see if we can get in touch with them. We also recommend you give them some feedback and let them know their community wants these features as well. They have a contact page on their website, let them know!
- Tue Nov 27, 2012 9:52 am
- Forum: Tracking Tools
- Topic: problem with tracking rigid body
- Replies: 3
- Views: 1404
I was unable to open the calibration file you sent me. But in general for marker swaping you will want to space them farther apart and in a way that isn't symmetrical. You may also want to use smaller markers. What is the size of the object you are tracking?