Search found 317 matches

by jolsonsalem
Tue Nov 27, 2012 9:46 am
Forum: Camera SDK
Topic: Camera syncronization and GetFrameGroup()
Replies: 12
Views: 6555

Re: Camera syncronization and GetFrameGroup()

What types of cameras are you guys using?
by jolsonsalem
Tue Nov 27, 2012 9:44 am
Forum: Tracking Tools
Topic: TTAPIFrameAvailable
Replies: 10
Views: 4631

Re: TTAPIFrameAvailable

I am forwarding this on to one of our developers and will get back to you guys with an answer soon.
by jolsonsalem
Thu Nov 15, 2012 6:51 pm
Forum: TrackIR 5
Topic: Potential New Customer researching TrackIR5 b4 purchase
Replies: 3
Views: 2445

Re: Potential New Customer researching TrackIR5 b4 purchase

<t>1. You'll have to get a bit creative with double sided tape or some other solution to physically mount it upside down. But there is options in the software to allow for camera rotation at 90, 180, and 270 degrees.<br/> <br/> 2. Yes, all TrackIRs come with a standard TrackClip which attaches to a ...
by jolsonsalem
Wed Nov 14, 2012 5:36 pm
Forum: TrackClip Pro
Topic: Broken TrackClip Pro
Replies: 8
Views: 4264

Re: Broken TrackClip Pro

<r>I'm not finding an email from the same address you used to register on the forums. Can you email me directly at <EMAIL email="jeff@naturalpoint.com">jeff@naturalpoint.com</EMAIL> and I'll help you out. Please include your TrackIR serial number, order number if purchased from us or when and where ...
by jolsonsalem
Wed Nov 14, 2012 3:25 pm
Forum: SmartNAV General
Topic: reflective dots
Replies: 1
Views: 3567

Re: reflective dots

<r>It is a proprietary retro-reflective material made by 3M. The special part about it is that it reflects IR light back in the direction it came from in a fairly narrow beam. Other materials have a wider reflection pattern and that will confuse the SmartNav since it is looking for a specific point ...
by jolsonsalem
Tue Nov 13, 2012 11:49 am
Forum: TrackIR 5
Topic: TrackIR 5 Not Working With Games
Replies: 10
Views: 2686

Re: TrackIR 5 Not Working With Games

FSX can be a bit troublesome with its Simconnect interface sometimes. Let me know if reinstalling Trainz works out for you.
by jolsonsalem
Tue Nov 13, 2012 11:45 am
Forum: Tracking Tools
Topic: problem with tracking rigid body
Replies: 3
Views: 1405

Re: problem with tracking rigid body

What version of Tracking Tools are you using?

Can you send some sample data and calibration files to support@naturalpoint.com?
by jolsonsalem
Mon Nov 12, 2012 12:40 pm
Forum: TrackIR 5
Topic: TrackIR 5 Not Working With Games
Replies: 10
Views: 2686

Re: TrackIR 5 Not Working With Games

You'll want to make sure they are in the 2.0 ports. The 3.0 ports are supposed to backward compatible and act like 2.0 with a 2.0 device, but that sometimes has issues.

Also, what type of video card do you have?
by jolsonsalem
Mon Nov 12, 2012 11:59 am
Forum: TrackIR 5
Topic: TrackIR 5 Not Working With Games
Replies: 10
Views: 2686

Re: TrackIR 5 Not Working With Games

Are the USB ports on your laptop 2.0 or 3.0?
by jolsonsalem
Mon Nov 12, 2012 11:58 am
Forum: Camera SDK
Topic: 1>supportcode.error LNK2019: unresolved external symbol
Replies: 2
Views: 1564

Re: 1>supportcode.error LNK2019: unresolved external symbol

It is not finding the OpenGL libraries, you will have to add those as well.