Search found 317 matches

by jolsonsalem
Mon Nov 05, 2012 5:59 pm
Forum: TrackIR 5
Topic: Introduction
Replies: 5
Views: 1240

Re: Introduction

The TrackIR does run warm under normal conditions, but it definitely shouldn't be smoking! It may get warm but shouldn't be enough to burn you. I'm glad you've got an exchange set up so you can get back to flying!
by jolsonsalem
Mon Nov 05, 2012 5:16 pm
Forum: TrackIR 5
Topic: TrackIR 5.1.3 not installing after beta removal
Replies: 1
Views: 628

Re: TrackIR 5.1.3 not installing after beta removal

Try right clicking on the TrackIR installer and choosing "Run as Administrator" (even if you are on an administrator account). It appears that something is blocking the drivers from being installed.
by jolsonsalem
Thu Nov 01, 2012 11:34 am
Forum: Tracking Tools
Topic: Tracking Tools access violation exception
Replies: 6
Views: 4941

Re: Tracking Tools access violation exception

You can send the test program to support@naturalpoint.com

Also, which type of cameras beside the TrackIR are you using?
by jolsonsalem
Wed Oct 31, 2012 5:12 pm
Forum: Tracking Tools
Topic: Handling continuous rotations (> 180 deg.)
Replies: 4
Views: 1675

Re: Handling continuous rotations (> 180 deg.)

I'm passing this one on to one of our developers and should have an answer for you soon.
by jolsonsalem
Wed Oct 31, 2012 4:45 pm
Forum: SmartNAV Support
Topic: SmartNav Windows 8 compatibility
Replies: 29
Views: 18680

Re: SmartNav Windows 8 compatibility

Everything you can do currently with your SmartNav in Windows 7 works fine in Windows 8. You might have to upgrade to version 3.30.039 of the software though.
by jolsonsalem
Wed Oct 31, 2012 4:42 pm
Forum: TrackClip Pro
Topic: TrackClip Pro short circuit
Replies: 2
Views: 1692

Re: TrackClip Pro short circuit

There are several people out there who have had success doing what you describe. Between chairs and cats I have ruined my share of cables too!
by jolsonsalem
Wed Oct 31, 2012 4:40 pm
Forum: OptiTrack Data Streaming
Topic: Syncronisation with Real time streaming
Replies: 1
Views: 1016

Re: Syncronisation with Real time streaming

Abi, please email me at support@naturalpoint.com and I will help you resolve the run time error.
by jolsonsalem
Wed Oct 31, 2012 4:37 pm
Forum: Camera SDK
Topic: Can I use USB3.0 and 64bit PC?
Replies: 7
Views: 3145

Re: Can I use USB3.0 and 64bit PC?

The USB 3 ports are probably what is giving you trouble. Theoretically your USB chipset should mimic USB 2 when a USB2 device is plugged in, but I have yet to see that actually work as described.
by jolsonsalem
Wed Oct 24, 2012 2:30 pm
Forum: TrackIR 5
Topic: TrackIr5 is not recognized by Flaming cliffs 2
Replies: 19
Views: 6376

Re: TrackIr5 is not recognized by Flaming cliffs 2

<r>Being that this is a rather old thread I would just make sure that you have all the updates and patches for FC-2 and install the latest software for the TrackIR from our website. The latest at this time is 5.2 Beta 2, which can be downloaded from <URL url="http://www.naturalpoint.com/trackir/06-s...
by jolsonsalem
Mon Oct 22, 2012 5:10 pm
Forum: SmartNAV Support
Topic: Cursor sticking to the top of the screen
Replies: 2
Views: 1160

Re: Cursor sticking to the top of the screen

Emily,
If you click on Control Panel and then on the Gravity tab, is Use Cursor Gravity checked? And if so what other options are checked and what is the snap/stick duration sliders set to?