Search found 317 matches

by jolsonsalem
Mon Oct 22, 2012 4:59 pm
Forum: TrackIR 5
Topic: TrackIR4 5.1.3 Crashes with ATI video card and drivers
Replies: 7
Views: 2254

Re: TrackIR4 5.1.3 Crashes with ATI video card and drivers

Av8r,
I got back to your emails with some things to try. I'm doing some more testing as well in hopes to track down what is causing this, but for now all I can really recommend is using 12.6 of the driver or using the TrackIR 4 software.
by jolsonsalem
Mon Oct 22, 2012 4:53 pm
Forum: TrackClip Pro
Topic: Lightweight cordless mod
Replies: 40
Views: 19269

Re: Lightweight cordless mod

Sean,
There is no offical solution from us at this time. There are some creative "fixes" to be found out there that are less technical though.
by jolsonsalem
Mon Oct 22, 2012 4:38 pm
Forum: SmartNAV Support
Topic: my control panel disappeared
Replies: 1
Views: 1054

Re: my control panel disappeared

This is probably a bit lengthy to diagnose over the forums. Can you email me at support@naturalpoint and we can arrange a remote desktop support session?

Thanks
by jolsonsalem
Mon Oct 22, 2012 4:34 pm
Forum: ARENA & Expression
Topic: Cannot start ARENA - Error at loading of ippSP library
Replies: 5
Views: 2928

Re: Cannot start ARENA - Error at loading of ippSP library

I am looking into this further, but don't have an answer as of yet. I will keep you updated as I learn more.
by jolsonsalem
Thu Oct 18, 2012 5:16 pm
Forum: SmartNAV Support
Topic: LINUX/ UBUNTU
Replies: 25
Views: 10953

Re: LINUX/ UBUNTU

You can always reach one of us at support@naturalpoint.com
by jolsonsalem
Thu Oct 18, 2012 2:32 pm
Forum: TrackIR 5
Topic: Uriah's tracking problem.
Replies: 6
Views: 1650

Re: Uriah's tracking problem.

Your Light Filter Threshold seems pretty low for normal uses, I would experiment with raising that in small incriments. You should also try changing Video Processing Mode to Precision to see if that helps.
by jolsonsalem
Tue Oct 16, 2012 4:22 pm
Forum: TrackIR 5
Topic: Uriah's tracking problem.
Replies: 6
Views: 1650

Re: Uriah's tracking problem.

What are the values of the settings on the Camera tab under Advanced Settings? Feel free to post a screen shot if that'll save you some typing.