Search found 283 matches

by kevin
Tue Aug 01, 2006 3:45 am
Forum: SmartNAV Support
Topic: Compatability with Windows 98se
Replies: 3
Views: 1275

Re: Compatability with Windows 98se

If you can try a powered USB hub that may work.

You could also try getting a third party PC MCIA USB card. Not sure if it would be worth it though.

I know we have SmartNAV units working with Windows 98x.
by kevin
Wed Jul 26, 2006 4:33 am
Forum: TrackIR 1-3 & Vector Expansion
Topic: trackir can only pan to the left, nuts
Replies: 5
Views: 1216

Re: trackir can only pan to the left, nuts

Hi Seafire, We have troubleshooting steps that we usually send out via email. They require sending back files which is not easily done via the forums. Your issue is not typical and so we need to work with you to diagnose the problem. Vincent replied to your posts as soon as he was able to, it was le...
by kevin
Tue Jul 25, 2006 5:39 pm
Forum: TrackIR 4
Topic: Can I use this product with Catia or...
Replies: 1
Views: 697

Re: Can I use this product with Catia or...

<t>Hello,<br/> <br/> You can use our SmartNAV product to substitute the mouse with Catia, though not the TrackIR.<br/> <br/> We have a 30 day trial period so you could always get one and test it out.<br/> <br/> Thanks,<br/> Kevin<br/> <br/> [ July 25, 2006, 12:39 PM: Message edited by: NaturalPoint ...
by kevin
Mon Jul 24, 2006 3:26 am
Forum: SmartNAV Support
Topic: Profiles lock
Replies: 1
Views: 869

Re: Profiles lock

We do not have a locking mechanism per se, I will add it to our feature request list though.

I would suggest making copies of the profiles you setup. So if a profile gets messed up you could just have the user use the copy or backed up profile.

Best,
Kevin
by kevin
Thu Jul 20, 2006 4:25 am
Forum: SmartNAV Support
Topic: TrackIR with SmartNAV software
Replies: 2
Views: 1118

Re: TrackIR with SmartNAV software

The TrackIR is not meant to be a mouse replacement. The mouse emulation software will only work when it is the focus or in game. The TrackIR and SmartNAV, while sharing a similar form factor, are equipped with different hardware. There are many differences between the two units, differences which ha...
by kevin
Wed Jul 19, 2006 7:27 am
Forum: SmartNAV Support
Topic: Has Smartnav been tried with EZKeys?
Replies: 1
Views: 874

Re: Has Smartnav been tried with EZKeys?

Hi Pat,

The SmartNAV can work with Words+ EZKeys. We have worked Words+ in the past to ensure compatibility with their products.

Best,
Kevin
by kevin
Tue Jul 18, 2006 7:02 am
Forum: SmartNAV Support
Topic: dwell clicker compatibility
Replies: 6
Views: 3014

Re: dwell clicker compatibility

<r>Dwell clicking will not work for your SmartNAV standard with any version of SmartNAV software. <br/> <br/> The SmartNAV standard is the model you bought and it does not have dwell clicking capability.<br/> <br/> There is no way to upgrade, though there are other dwell clicking applications availa...
by kevin
Tue Jul 18, 2006 3:43 am
Forum: SmartNAV Support
Topic: dwell clicker compatibility
Replies: 6
Views: 3014

Re: dwell clicker compatibility

<t>Hello,<br/> <br/> The serial # you gave me is for a SmartNAV standard, which does not have dwell clicking. That would explain why dwell clicking is not currently working.<br/> <br/> As to why it was working previously I would need to know what software version it was. In general dwell clicking on...
by kevin
Mon Jul 17, 2006 10:22 am
Forum: TrackIR 4
Topic: Problem during intallation (no drivers)
Replies: 1
Views: 786

Re: Problem during intallation (no drivers)

Hello Sir,

Please go through our registry fix steps listed on this thread here:
http://forums.naturalpoint.com/cgi-bin/ ... 5;t=000093

If the registry fix does not alleviate the issue please let us know.

Thanks,
Kevin
by kevin
Mon Jul 17, 2006 2:57 am
Forum: SmartNAV Support
Topic: dwell clicker compatibility
Replies: 6
Views: 3014

Re: dwell clicker compatibility

Please let me know the serial # of your SmartNAV and the version of the SmartNAV software you were/and are currently running.