Search found 1477 matches

by MikeWitham
Fri Sep 29, 2017 10:43 am
Forum: TrackIR 5
Topic: Video Processing Mode Precision does not work
Replies: 4
Views: 1399

Re: Video Processing Mode Precision does not work

Magik,

Is there any way you could submit video of the issue to me so I can see what it is doing? I have tried a few times and been unable to repeat this issue.

Regards,
by MikeWitham
Fri Sep 29, 2017 10:40 am
Forum: SmartNAV Support
Topic: total war warhammer
Replies: 23
Views: 16353

Re: total war warhammer

Tom_Quad_NY,

The issue seems to have to do with the way it registers virtual inputs and I've yet to find a decent way around it.

Would you test if it works after taking the mouse override delay down to 0.0 in the behavior tab of the TrackIR software?

Regards,
by MikeWitham
Fri Sep 29, 2017 10:38 am
Forum: SmartNAV Support
Topic: Precision mode jumps cursor
Replies: 6
Views: 2706

Re: Precision mode jumps cursor

Grimwolf,

Got it! I'll be responding to you shortly with basic troubleshooting steps to get them out of the way and we'll dig into this issue.

Regards,
by MikeWitham
Wed Sep 27, 2017 3:34 pm
Forum: TrackClip Pro
Topic: Headset Compatability
Replies: 2
Views: 1744

Re: Headset Compatability

Stigler, I apologize for not getting to this sooner. We've been incredibly busy and it's put a strain on my response time to the forums. I am glad that RC Simulations was able to help you out more readily than myself. From what I can tell the TrackClip PRO should fit on the Man O War headset on the ...
by MikeWitham
Wed Sep 27, 2017 1:26 pm
Forum: TrackIR 5
Topic: Video Processing Mode Precision does not work
Replies: 4
Views: 1399

Re: Video Processing Mode Precision does not work

Hello,

Could you please tell me what your speed and smoothing settings are at? As well as the precision mode smoothing?

Regards,
by MikeWitham
Mon Sep 25, 2017 12:26 pm
Forum: Software Profiles
Topic: TrackIR5 LED on Camera not illuminated
Replies: 3
Views: 1775

Re: TrackIR5 LED on Camera not illuminated

ejwells409,

Thank you for posting the solution you found. SimConnect can be a pain, but at least they have lessened the issues throughout the years.

I'll keep this fix in mind the next time I'm contacted.

Regards,
by MikeWitham
Mon Sep 25, 2017 12:23 pm
Forum: TrackIR 1-3 & Vector Expansion
Topic: I lost my vector expantion serial & hash. help me
Replies: 9
Views: 5116

Re: I lost my vector expantion serial & hash. help me

Hursty,

Please contact me at help.naturalpoint.com. I do not see the Vector Expansion under that serial number, but have a couple of questions for you to see if I can find it.

Regards,
by MikeWitham
Mon Sep 25, 2017 12:21 pm
Forum: Racing and Driving
Topic: Project Cars 2 TIR support
Replies: 5
Views: 3106

Re: Project Cars 2 TIR support

Hello,

Project Cars 2 supports TrackIR and did on launch. You do have to run in the SteamVR mode, but it should work.

Regards,
by MikeWitham
Fri Sep 22, 2017 10:41 am
Forum: Software Profiles
Topic: TrackIR5 LED on Camera not illuminated
Replies: 3
Views: 1775

Re: TrackIR5 LED on Camera not illuminated

Hello,

There are some suggestions online that seem to be resolving the issues for most. Please let me know if these resolve your issue.

http://www.prepar3d.com/forum/viewtopic ... 15#p125445

Regards,
by MikeWitham
Fri Sep 22, 2017 10:37 am
Forum: SmartNAV Support
Topic: Precision mode jumps cursor
Replies: 6
Views: 2706

Re: Precision mode jumps cursor

Grimwolf,

Submit the ticket to help.naturalpoint.com and I'll get it. I'm not sure what would cause this still, I've been looking into it a bit and still haven't gotten the problem to repeat itself here.

Regards,