Search found 1477 matches

by MikeWitham
Mon Jul 17, 2017 4:56 pm
Forum: SmartNAV Support
Topic: SmartNav Jumping
Replies: 1
Views: 1388

Re: SmartNav Jumping

johneffo,

Lower the smoothing back to default. Then open the control panel, select the behavior tab, and lower the mouse override delay to 0.0 seconds. Please test it after adjusting the settings and let me know if the problem persists.

Regards,
by MikeWitham
Tue Jul 11, 2017 4:12 pm
Forum: TrackIR 5
Topic: How to change default basic setting?
Replies: 2
Views: 1018

Re: How to change default basic setting?

Yokilla, If you go into the location "%AppData%\NaturalPoint\TrackIR 5\" there is a file labeled "Settings.xml" and if you delete that, then open TrackIR and make your changes, and restart TrackIR it should stay. Deleting that file will reset a couple of things; Window size, speed and smooth setting...
by MikeWitham
Tue Jul 11, 2017 4:07 pm
Forum: TrackIR Enhanced Game Discussions
Topic: Teso Elder Scrolls Online
Replies: 2
Views: 3521

Re: Teso Elder Scrolls Online

Yokilla, The answer is "I'll look into it". I wish I had a more definite answer for you, but I will work on contacting Bethesda and seeing what can be done. For TrackIR to work, the company needs to implement support and we'll have to work together on that one. What would help is taking to their for...
by MikeWitham
Tue Jul 11, 2017 4:04 pm
Forum: TrackIR 4
Topic: No green light, is it now dead?
Replies: 1
Views: 650

Re: No green light, is it now dead?

chrismaher,

This is an interesting issue. Could you please create a ticket with me at help.naturalpoint.com? I want to look into this and see what we can find out.

Regards,
by MikeWitham
Tue Jul 11, 2017 4:00 pm
Forum: TrackIR 5
Topic: TrackIR 5, need help to change movement range
Replies: 1
Views: 650

Re: TrackIR 5, need help to change movement range

Hello,

You can increase the speed by individual axis in the advanced menu section. You can also increase all the speeds simultaneously on the speed setting in the software.

Regards,
by MikeWitham
Tue Jul 11, 2017 3:58 pm
Forum: TrackIR 4
Topic: TrackIR 4-Blue Light no longer on
Replies: 3
Views: 1075

Re: TrackIR 4-Blue Light no longer on

ejwells409,

Sadly what you are seeing are the signs of a failing/failed device. There really isn't any testing that can be done hardware wise and you've tried all the software tests I could think of. I'm sorry to say that it is likely time to replace the device.

Regards,
by MikeWitham
Tue Jul 11, 2017 12:52 pm
Forum: TrackIR 5
Topic: Place form side/ Cam YAW?
Replies: 2
Views: 774

Re: Place form side/ Cam YAW?

AngelOfAttack,

If you go into the advanced settings section, select the camera tab, and in there you can alter the camera rotation in there.

Regards,
by MikeWitham
Thu Jul 06, 2017 4:05 pm
Forum: TrackIR 1-3 & Vector Expansion
Topic: Trackir 3 no work in Windows 10 Creators update
Replies: 2
Views: 1128

Re: Trackir 3 no work in Windows 10 Creators update

Howard47,

There needs to be optimization for higher resolutions for sure. I've added them to our list of improvements and it is something we're looking into. I apologize for the inconvenience of this issue.

Regards,
by MikeWitham
Thu Jul 06, 2017 4:03 pm
Forum: TrackIR 5
Topic: TrackIR 5 / Unknown device (Windows 10 Creators Update)
Replies: 1
Views: 1394

Re: TrackIR 5 / Unknown device (Windows 10 Comunity Update)

IronBee,

Would you please create a ticket with us at help.naturalpoint.com? I'd love to be able to look into this issue a little more closely.

Regards,
by MikeWitham
Thu Jul 06, 2017 3:57 pm
Forum: SmartNAV Support
Topic: SmartNav cursor started sticking after Windows update
Replies: 5
Views: 2743

Re: SmartNav cursor started sticking after Windows update

Justgotnav,

That has been the best solution so far. Thank you for posting that here.

Regards,