Search found 538 matches

by steven.andrews
Tue Jul 16, 2019 12:50 pm
Forum: Motive
Topic: Skeleton not working
Replies: 4
Views: 534

Re: Skeleton not working

Hi KohliHead14, That does sound like an odd issue. Regardless of the avatar missing from the UI, does Motive let you create a skeleton if a person is in the volume with the markers on as expected? You can reference the online documentation if you are not sure where the markers are supposed to go. En...
by steven.andrews
Fri Jul 12, 2019 1:25 pm
Forum: Motive
Topic: Profiles and assets
Replies: 1
Views: 339

Re: Profiles and assets

Hello Martin, Thank you for reaching out to the community regarding Motive profiles. Loading a profile will bring in the assets it contains, on top of the assets that are currently in Motive. I will have a discussion with our development team regarding this workflow, and if we may want to make a cha...
by steven.andrews
Mon Jul 08, 2019 10:08 am
Forum: VR
Topic: Unreal Stream crash about 50% of the time
Replies: 2
Views: 407

Re: Unreal Stream crash about 50% of the time

Hi BrunoMartelli, If the crashing only occurs when running Unreal on a remote client, perhaps it is having a hard time connecting to Motive? You might want to try pulling up a log to see if there are any kind of connection warnings or other errors. Best, Steven -- Steven Andrews OptiTrack | Senior C...
by steven.andrews
Mon Jul 08, 2019 10:04 am
Forum: VR
Topic: Auto-connect in Unreal
Replies: 2
Views: 350

Re: Auto-connect in Unreal

Hi BrunoMartelli,

Autoconnect was added to the plugin version 1.20 and Draw Markers was added in 1.21
You will need to update in order to access those features.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com
by steven.andrews
Mon Jul 08, 2019 9:52 am
Forum: VR
Topic: The Void VR... DIY Solutions?
Replies: 4
Views: 580

Re: The Void VR... DIY Solutions?

My pleasure cmmurphy! That is correct, the Motive machine acts as the server for the tracking data, which is sent through NatNet. For multiplayer experiences, I believe there is usually a game server that also receives the tracking data and updates all clients. This is likely how the game determines...
by steven.andrews
Mon Jul 01, 2019 12:37 pm
Forum: VR
Topic: The Void VR... DIY Solutions?
Replies: 4
Views: 580

Re: The Void VR... DIY Solutions?

Hi cmmurphy, For location based VR, the motion capture cameras are run by a dedicated machine which acts as a server for the tracking data. This machine, running Motive, will stream to backpack PCs over wifi. The backpack PCs will run a game engine such as Unity or Unreal, and utilize something like...
by steven.andrews
Thu Jun 27, 2019 10:40 am
Forum: General OptiTrack Support
Topic: Flex3 and Flex13 - mixing
Replies: 3
Views: 434

Re: Flex3 and Flex13 - mixing

Hello Kris, Thank you for reaching out to us regarding this setup. Unfortunately, the Flex 3 and Flex 13 cameras cannot be combined. Replacing the Flex 3 cameras with Flex 13 would be a good idea if you wish to attempt finger tracking; you will certainly benefit from the higher resolution. Best, Ste...
by steven.andrews
Mon Jun 24, 2019 11:30 am
Forum: General OptiTrack Support
Topic: Active Tags not recognized
Replies: 2
Views: 353

Re: Active Tags not recognized

Hello norbert, Could you please share a recording (.tak) with our Support team? This will help us to troubleshoot together. Status LED and battery behavior can be dependent on the version tag you are using. If you could please include an order number when contacting us, we can lookup what was purcha...
by steven.andrews
Fri Jun 21, 2019 11:10 am
Forum: Motive
Topic: Synchronization between Motive and MotioBuilder plugin
Replies: 1
Views: 337

Re: Synchronization between Motive and MotioBuilder plugin

Hello AbdoSharaf, I do not think anything like this has been developed before. If you are up to programming a new plugin for MotionBuilder, you should be able to achieve this with Motive's remote trigger UDPs . Best, Steven -- Steven Andrews OptiTrack | Senior Customer Support Engineer help.naturalp...
by steven.andrews
Tue Jun 11, 2019 10:14 am
Forum: VR
Topic: OptiTrack with custom HMD
Replies: 2
Views: 372

Re: OptiTrack with custom HMD

Hi axteroide,

Motive will only let you create an HMD if you are using our active HMD clips. For your custom HMD you will need to create a normal Rigid Body.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com