Search found 579 matches

by steven.andrews
Mon Jul 27, 2015 8:42 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hello maikelnai,

The shutter delay feature was never implemented for the Flex 13 camera, so this would not be a suitable replacement for your Flex 3.

Cheers,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer
by steven.andrews
Mon Jul 13, 2015 10:01 am
Forum: Motive
Topic: start streaming on startup
Replies: 2
Views: 1186

Re: start streaming on startup

Hello fgraffagnino, If you save a Project with all of your settings, you can then launch Motive with that Project active. This should allow you to retain all of your stream and record settings. To launch Motive with the Project, you can use command prompt passing the full path to the Motive.exe foll...
by steven.andrews
Mon Jul 13, 2015 9:43 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hi maikelnai, Unfortunately, we cannot provide a custom version of the firmware. You can achieve the offset you're looking for by utilizing two of our eSync devices. Each would run on a separate PC, essentially creating two one-camera systems with one being the "master" and the other slaved to it wi...
by steven.andrews
Mon Jul 13, 2015 4:31 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hi maikelnai,

That is correct. The values should be in us.

Cheers,
Steven
by steven.andrews
Fri Jul 10, 2015 11:04 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hi maikelnai, Our engineers have volunteered the following information. At 200 FPS: Camera1 : EXP = 2400, ShutterOffset = -1200 Camera2 : EXP = 2400, ShutterOffset = 1200 would result in the mid-point of the camera exposures being offset by 2400, and provides for a 2400 us exposure time Can an incre...
by steven.andrews
Thu Jul 09, 2015 4:54 pm
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hi maikelnai,

That is correct. The Shutter Offset / delay can be negative for all Prime cameras and the Slim 13E.

Cheers,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer
by steven.andrews
Tue Jul 07, 2015 8:52 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hello maikelnai, You can access the high performance timer through the Camera SDK rather than query it directly. If you use CameraLibrary::CameraManager::X().TimeStamp(), it will return a time value in seconds of type double. You can also call Frame->TimeStamp() to get a high performance time value ...
by steven.andrews
Mon Jul 06, 2015 1:05 pm
Forum: Motive
Topic: Unlabel a marker for a frame range.
Replies: 2
Views: 895

Re: Unlabel a marker for a frame range.

Hello DDeVoe, It sounds like you have already figured this one out, but just to circle back and confirm, yes you can unlabel a selected frame range. As you have noted, you will need to select the frame range in the graph view. You can then right-click to unlabel that range. I understand your confusi...
by steven.andrews
Thu Jul 02, 2015 9:34 am
Forum: Motive
Topic: Attach license to camera instead of USB key
Replies: 3
Views: 1354

Re: Attach license to camera instead of USB key

Hi JeDi,

Yes, once you receive the new hardware key we can transfer your license to it. When your new key arrives, please open a ticket with us at help.naturalpoint.com so we can coordinate the transfer.

Cheers,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer
by steven.andrews
Mon Jun 29, 2015 11:18 am
Forum: Camera SDK
Topic: Apply delay in synchronization
Replies: 22
Views: 8115

Re: Apply delay in synchronization

Hello maikelnai, Thank you for contacting us with your questions. No external device is needed to use SetShutterDelay() with your cameras. The maximum delay for the Slim 13E, in micro seconds, is given by: ABS( [(1E6 / frame_rate) - exposure - 200] / 2 ) Could you please let us know how the measurem...